Cisco 7971G-GE - IP Phone VoIP User Manual - Page 13

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Cisco 7971G-GE - IP Phone VoIP User Manual

Calling Features

Switch In-Progress Call from Mobile Phone to Desk Phone

Procedure

Step 1

Hang up the call on your mobile phone to disconnect the mobile phone but not the call.

Step 2

Press Resume on your desk phone within 4 seconds and start talking on the desk phone.

Switch In-Progress Call from Mobile Phone to Desk Phone Sharing Same Line

(Session Handoff)

Procedure

Step 1

While on your mobile phone, enter the access code for the Session Handoff feature (for example, *74). Contact

your system administrator for a list of access codes.

Step 2

Hang up the call on your mobile phone to disconnect the mobile phone but not the call.

Step 3

Press Answer on your desk phone within 10 seconds and start talking on the desk phone. Your system

administrator sets the maximum number of seconds you have to answer the call on your desk phone.

The other Cisco Unified devices that share the same line display a Remote in Use message.

Call Transfer

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

Tips

• If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press

• If on-hook transfer is not enabled on your phone, hanging up without pressing Transfer again places

• You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before

• When a call is chaperoned, the call chaperone cannot use transfer.

• To redirect a call to a voice message system, press iDivert.

Transfer and then hang up.

the call on hold.

transferring it.

Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications

Switch In-Progress Call from Mobile Phone to Desk Phone

Manager 9.0 (SCCP and SIP)