Cisco 8811 User Manual - Page 15

Browse online or download pdf User Manual for IP Phone Cisco 8811. Cisco 8811 16 pages. Calltower vpn enabled phone
Also for Cisco 8811: Features (16 pages), Quick Start Up Manual (2 pages), Quick Reference Manual (2 pages), User Manual (24 pages), User Manual (28 pages), Firmware Migration Master Manual (31 pages), User Manual (30 pages), Manual (44 pages), Quick Start Manual (2 pages), Reconfiguration Manual (2 pages), Trouble Shoot (4 pages), Quick Reference Manual (2 pages), Quick Start Manual (2 pages), Manual (22 pages), Getting Started (2 pages), Manual (48 pages), Quick Start Manual (2 pages), Quick Start (2 pages)

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Your Phone

If you experience problems, your administrator can assist in troubleshooting the root cause of the problem.

Find Information About Your Phone

Your administrator may ask for information about your phone. This information uniquely identifies the phone

for troubleshooting purposes.

Procedure

Step 1

Press Applications

Step 2

Select Phone information.

Step 3

Press Exit.

View the Transaction Status

Procedure

Step 1

Press Applications

Step 2

Select Network configuration > Ethernet configuration > 802.1X authentication > Transaction status.

You can view the following information:

• Transaction status

• Protocol

Report All Phone Issues

You can use the Problem Reporting Tool (PRT) to collect and send phone logs, and to report problems to

your administrator.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Troubleshooting