Cisco 8832 Manual - Page 29

Browse online or download pdf Manual for IP Phone Cisco 8832. Cisco 8832 30 pages. Masergy ip conference phone
Also for Cisco 8832: Firmware Migration Master Manual (31 pages), User Manual (20 pages), Quick Start Manual (2 pages), Manual (30 pages), Installation Manual (39 pages), Quick Start Manual (16 pages), Maintenance Manual (9 pages), Quick Start (2 pages), Settings (14 pages), Quick Start Manual (2 pages), Reconfiguration Manual (2 pages), Quick Start (2 pages)

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Your Phone

Get More Information When Your Phone Displays a Provisioning Failure Message

If your phone displays the message Verify your provisioning settings or contact your

service provider., you have a configuration problem. This message will display only immediately

after the phone boots up. You will not see this message after the phone is registered to a call server.

This message applies to all MPP Phones.

Procedure

Step 1

Press one of these options:

• Details—display a list of status messages.

• Cancel—return to the main phone screen.

Note

Step 2

Highlight the relevant status message from the list, and press one of these options:

• Details—display the entire status message.

• Clear—delete the complete message list.

Step 3

Contact your administrator to help you resolve the issue. If your administrator has given you access, you can

also view the messages on the phone web page.

On the phone web page, go to Info > Download Status > Provisioning Status

Find the Transition License Type

Your administrator may ask for information about the type of license used to migrate to multiplatform firmware.

Procedure

Step 1

Press Settings.

Step 2

Select Status > Product Information.

Step 3

In the Transition Authorization Type field, view the license type used.

Find Information about MIC Cert Refresh Status

You can view the renewal status and related information on the phone web page to check if the Manufacture

Installed Certificate (MIC) renewal is completed. Your administrator might ask you about this information

during the phone troubleshooting.

Get More Information When Your Phone Displays a Provisioning Failure Message

If you cancel a provisioning alert, the phone doesn't show another provisioning alert until the

phone has rebooted.

Your Phone