Cisco 8851 User Manual - Page 16

Browse online or download pdf User Manual for IP Phone Cisco 8851. Cisco 8851 30 pages. Mpp
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You can use your phone to park a call. You can then retrieve the call either from your phone or another phone,

such as a phone at a coworker's desk or in a conference room.

A parked call is monitored by your network so you won't forget about it. If the call remains parked for too long, you

hear an alert. You can then answer, decline to answer, or ignore the call on your original phone. You can also

continue retrieving it from another phone.

If you don't answer the call within a certain length of time, it's routed to voicemail or another destination, as set by

your administrator.

A parked call occupies one line.

Place a Call on Hold with Call Park

You can park an active call that you answered on your phone and then use another phone to retrieve the call.

You can also park a call on your own phone. If so then you may not hear a recording.

You can park only one call at the call park number.

Before you begin

Your call must be active.

Procedure

Press Transfer

Step 1

Dial *62

Step 2

Your phone plays a recorded message that asks for the number of the parked call.

Wait to hear the parking slot #

Step 3

Hang up.

Step 4

Step 5 (Optional) Communicate the parked number to the person retrieving the call.

Retrieve a Call on Hold with Call Park

You can pick up a parked call from anywhere in your network.

Before you begin

You need the number that was used to park the call.

Procedure

Lift the receiver and listen for dial tone

Step 1

Press *66 plus the parking slot #

Step 2

You are now connected with the caller in that parking slot #.

Step 3

Forward Calls

You can forward incoming calls from your phone to another number.

Enable Call Forward – All Calls

Procedure

Lift the receiver and listen for dial tone

Step 1

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Cisco IP Phone 8800 Series User Guide