Cisco 8851 Quick Reference Manual - Page 8

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Cisco 8851 MPP Quick Reference Guide

Voicemail

You can access your voice messages directly from your phone.

Note: Your administrator may have set your service up to access voice messages via email.

To Setup Voicemail:

2. Press

3. When prompted enter your 4 digit Voicemail passcode

(This will be provided to you by your administrator).

For first time login

4. When prompted, change the passcode to a new passcode

5. Follow the prompts to record you name

6. You can then setup two greetings, your No Answer and/or Busy greeting. Follow the

prompts to setup greetings.

7. Press 1 to access your mailbox.

8. Press 2 to record Busy greeting

9. Press 3 to record No Answer greeting

10. Press * to repeat menu options

To listen to Voicemails:

1. When the phone screen displays you have a new voicemail and the handset LED

flashes red, press the Message button

2. Enter your Voicemail passcode

3. Press 1 to access your Voicemail box

4. Press 1 to listen to your messages

5. Press # to save the message; 2 to pause/resume the message; 7 to Delete the

message.

To access your Voicemail Remotely

1. Dial your phone number, when you hear your mailbox greeting being played, press *

2. Enter your 4 digit Voicemail password.

3. Press 1 to access your Voicemail box.

4. Press 1 to listen to your messages.

Cisco 8851 MPP QRG

on your phone

to access voicemail

23/06/20