Cisco Cisco 7960 Reference Manual

Browse online or download pdf Reference Manual for IP Phone Cisco Cisco 7960. Cisco Cisco 7960 2 pages. Ip phone & unity voicemail
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PHONE BASICS

Beyond picking up and putting down the handset, IP

phones allow alternative ways to place, answer, end, and

manage calls.

PLACING A CALL

▪ Press

LINE

SPEAKER,

▪ Press the

soft key > dial

NEWCALL

▪ Press a

button

SPEED DIAL

▪ Select a number from a directory > press the

key or lift the handset.

ANSWERING A CALL

▪ Headset: press the

LINE

▪ Speakerphone: press the

button

ENDING A CALL

Headset: press the

HEADSET

Speaker: press the

SPEAKER

REDIALING A NUMBER

Press the

soft key.

REDIAL

CALL PICKUP

1. Lift the handset, and press

2. Press

soft key.

ANSWER

SPEED DIAL/ABBREVIATED DIAL

1. With handset down, dial the abbreviated number.

2. Press the

soft key.

ABBRDIAL

CALLS ON HOLD

▪ To put a call on hold, press the

▪ Press the

soft key to pick it up again.

RESUME

▪ To place multiple calls on hold, use the

button to select the desired call>

TRANSFERRING A CALL

1. Press the

soft key to put call on hold.

TRNSFER

2. Dial the number you want to transfer to.

3. Unannounced: Once ringing, skip to step 4.

Announced: Announce the call.

4. Press

to complete. If it fails, press the

TRNSFER

key to return to the original call.

September 2013

CISCO IP PHONE SERIES REFERENCE GUIDE

buttons > dial

HANDSET

DIAL

button of the incoming call

soft key or the

ANSWER

button or the

soft key

END CALL

button or the

soft key.

END CALL

soft key.

PICKUP

soft key.

HOLD

NAVIGATION

RESUME.

RESUME

TRANSFERRING TO VOICEMAIL

▪ To transfer a call to someone's voicemail, dial #8 + their

number.

▪ To transfer a call to your voicemail, press the

while the phone is ringing.

PARKING A CALL

1. Press the

2. Press the

PARK

soft

ANSWERING A PARKED CALL

Press # + the park number.

FORWARDING YOUR CALLS

1. To forward all calls to another number, press the

key.

SPEAKER

2. Dial the number to forward calls to exactly as you would if you

were placing a call to that number.

FORWARD CALLS TO VOICEMAIL

1. Press the

CFWDALL

2. Press the

MESSAGES

To cancel call forwards, press

NOTE:

CONFERENCE CALLING

1. During a call, press the

2. Quickly press the

hold.

3. Dial the number.

4. When the call connects, press

party to the call.

5. Follow steps 2, 3, 4 to add up to a total of six lines.

CONFERENCE CALLING

1. During a call, press the

2. Quickly press the

hold.

3. Dial the number.

4. When the call connects, press

party to the call.

5. Follow steps 2, 3, 4 to add up to a total of six lines.

VOICEMAIL

Press the

MESSAGES

voice instructions.

soft

ADJUSTING THE VOLUME

To adjust the ringer volume when the handset is in the cradle,

press the volume button [+] up or [-] down. This setting is

automatically saved.

soft key.

soft key, and make note of the park number.

soft key.

button.

CFWDALL

soft key.

soft key. This puts the first party on

CONFRN

again to add the new

CONFRN

soft key.

soft key. This puts the first party on

CONFRN

again to add the new

CONFRN

button and follow the

soft key

IDIVERT

soft

CFWDALL

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