Ricoh SP204SFN Software Installation Manual - Page 18

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Ricoh SP204SFN Software Installation Manual

4. Troubleshooting

USB Connection

The USB cable may not be connected properly.
Check that the USB cable is connected properly and is undamaged.
The CD-ROM may not be inserted properly.
Check that the CD-ROM is inserted properly. Check also that it is not damaged and the CD-
ROM drive is working properly.
Other applications are not closed.
When installing software, quit all other applications. Installation may be disrupted if other ap-
plications are open. Also, quit any anti-virus applications that are running.
The machine is turned on before installation.
Turn the machine off and then on, and then try "USB Quick Install" again.

Network Connection

The Ethernet cable may not be connected properly.
Check that the Ethernet cable is connected properly and is undamaged.
The CD-ROM may not be inserted properly.
Check that the CD-ROM is inserted properly. Check also that it is not damaged and the CD-
ROM drive is working properly.
The machine's IP address has not been configured, or the machine and computer are
not on the same network.
If the machine does not appear on the network, its IP address has not been configured or it is
on a different network from the computer. In the event of such a problem, check the machine's
IP address and network configuration.
The machine is unable to automatically obtain the IP address.
Check whether the DHCP server is working.
Network settings have not been reset.
To change the IP address via Smart Organizing Monitor, it is necessary to reset network set-
tings. For details, see "Resetting Network Settings".
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