Ricoh Aficio MP 1350 User Manual - Page 9

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Routine Maintenance

Market Background Information:

Workgroup devices sold through retail and

traditional IT distribution outlets usually are

maintained by office workers changing the

all-in-one cartridge units that encase the

entire imaging system. Units sold through

the reseller/dealer community are usually maintained by

office workers and trained service engineers. Separate

long-life parts are more complex to install, but offer lower

running costs than the low yield, all-in-one alternatives.

Toner Replacement

Changing the toner or imaging cartridge is a necessary

task that traditionally is avoided by some for fear of the

black dust leaking on clothes or hands. However, most

units today offer clean replacement of toner supplies.

Clearing Paper Jams

The main device issue that office users attempt to

remedy themselves with is the occasional paper jam. As

a general rule, the faster the device engine and the more

paper handling options, the more complex the process of

removing a paper jam is.

Common jam sources come from the duplex unit and

poor loading of paper supplies. The position of the duplex

unit can be a major factor in the ease of paper jams and

the method of loading paper supplies can be a factor in

the overall number of jams that occur.

WHAT WE LIKED:

• The paper jam removal process was well illustrated with

an active moving display on the large touch screen. This

walks the user through each step.

• Refilling the toner was easy to carry out and there were

no spills.

• Toner refilling on the fly, courtesy of dual toner supplies,

results in fewer downtimes and offers flexibility to buyers

looking to place the device in a high volume environ-

ment.

• The visible red indicator light identifies when the device

is offline and in need of attention. This reduces down-

time.

• The SmartDeviceMonitor Cluster mode can be set up to

automatically reroute jobs away from a device undergo-

ing routing maintenance. This prevents bottlenecks from

building up.

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Maintenance Features Summary

Toner Yield

Drum Life

Fuser Life

Developer Life

Toner Refill During Printing

End-user replaceable drum unit

End-user replaceable fuser unit

WHAT WE WOULD LIKE TO SEE:

• A more simplified jam removal process with fewer jam

points would save time.

Ricoh Aficio MP1350

60,000 @ 6%

2,000,000 images

Info Not Available

500,000

Yes

Yes (for TCRU customers only)

13 November 2006

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