Cisco SPA504 Setup & User Manual - Page 7

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Cisco SPA504 Setup & User Manual
Blind Transferring
This feature allows you to transfer a call without speaking to the person you are
transferring to.
 While on the call, press the ―xfer‖ key (this will place the caller on hold).
 Then simply Dial the VoIP extension you require if transferring to someone in
the office or enter the mobile or landline number to which you want to transfer
the call.
 Press the ―dial‖ soft key to transfer the call.
Warm Transferring
This allows you to speak to the person you are transferring to prior to transferring the
call.
 While on the call, press the ―xfer‖ key (This will place the caller on hold).
 Then simply Dial the VoIP extension you require if transferring to someone in
the office or enter the mobile or landline number to which you want to transfer
the call.
 When the second line rings, wait for the party to answer the call, announce
the caller press ―xfer‖ again to connect the two parties.
 Hang up or end the call.
Call Forwarding
 Press the ―cfwd‖ soft key
 Enter the number you would like to forward to and then hit the dial button to
confirm. If successful will display as Calls Forwarded on your screen.
 To stop forwarding Press the ―-cfwd‖ soft key.
Or
 Simply call *72
 And then enter the number you would like to forward to and then hit the dial
button to confirm. If successful it will display as Calls Forwarded on your
screen.
 And call *73 to disable call forwarding
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