Cisco SPA525G - Small Business Pro IP Phone VoIP User Manual - Page 21

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Problems with Your Phone?

The First step in trouble shooting phone issues is to check each part of the phone and make sure that each part of

the phone is plugged into the correct port. Check the following:

Ethernet cord connection at the phone and at the wall.

Power cord connection at the phone and the wall. (Some phones use power over Ethernet, so

this may not apply)

If all the connections are correct, follow steps for Restarting your Cisco Phone.

Restarting Your Phone

STEP 1

STEP 2

STEP 3

If this does not correct your problem contact your IT Support or call

Megagate Broadband at 601.450.5000.

Switching Between the Handset/ Speakerphone During a Call

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Occasionally you may need to restart your phone if the screen locks up. To restart your

phone:

Press the Setup button.

Scroll to Device Administration and press Select.

Scroll to Restart and press Select.

The handset can be on the hook when using the speakerphone or headset function.

To switch from the handset to the speakerphone, press the Speakerphone button and

place the handset back on the hook.