Cisco SPA525G - Small Business Pro IP Phone VoIP Manual - Page 6

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Cisco SPA525G - Small Business Pro IP Phone VoIP Manual
● Password-protected administrator and user access authority
● HTTPS with factory-installed client certificate
● HTTP digest-encrypted authentication via MD5 (RFC 1321)
● Up to 256-bit Advanced Encryption Standard (AES) encryption
● SIP over TLS for signaling encryption
● SSL VPN
● Secure RTP for media encryption
Provisioning, administration, and maintenance
● Web browser administration and configuration via integrated web server
● Automated provisioning and upgrade via HTTPS, HTTP, or (TFTP)
● Asynchronous notification of upgrade availability via NOTIFY
● Nonintrusive, in-service upgrades
● Report generation and event logging
● Stats in BYE message
● RTP media loopback for quality of service (QoS) monitoring
● Syslog and debug server records-per-line configurable

Chapter Four: How to Use Your Cisco SPA525G2 Phone.

Here are some simple helpful tips on how to use your phone.
1. Transferring calls:
With Sidecar
On the screen of your phone you have 5 buttons down the side, 4 across the bottom.
‐
Your side buttons are used for different phone lines. When transferring a call if you
are on the phone with a client/customer and you need to direct them to another
employee, place the person you have on the phone on hold by selecting the button
on your phone with a hand on it.
Select another line from your 5 buttons you have on the side of your screen and
‐
listen for the ring tone, then select the person you are directing your phone call at by
one of your options on your sidecar.
It also depends on which kind of sidecar you have, we offer a digital sidecar in which
‐
you have everything displayed on it and comes with 2 screens. The non-digital
sidecar has all of your choices on a printed paper for you on one screen only.
Once you speak to the person you are directing the phone call to, you may end that
‐
call, then select the first line in which the person you were originally talking to will be
on that line. When you get that person back on the line, you may then go back to
your sidecar and select the person you are directing the call to and it will send your
phone line directly to them.