Ricoh Provence-P2W Service Manual - Page 22

Browse online or download pdf Service Manual for Printer Ricoh Provence-P2W. Ricoh Provence-P2W 48 pages. Machine code: j006

TROUBLESHOOTING

4.2.1 SC ERROR CODE TABLE

The SC codes for this printer show by the printer driver on the PC screen in the
format "ERR***". Where "***" is one of the three-digit codes shown in the tables
below. Print the Test Print if you want to see the 5 most recent SC codes given by
the printer.
J001/J003 Manual Reference
Comment
950
A
USB Chip Read Error
A USB chip read error occurred
at power on.
951
A
No Definition Assigned to USB Chip
The USB chip definition is
missing.
973
A
EEPROM Write Error
An EEPROM write error was
detected at power on, or during
a print job.
986
A
Humidity Sensor Error
The printer detected a humidity
sensor error.
987
A
Ink Purge Error After Power On
This error may occur the first
time after the printer is turned on
after ink has been purged from
the ink tanks for moving to a
new location.
Note: Before the printer is
moved, ink should be purged
from the ink tanks. ( 5.1.5)
990
A
Sub Tank Full Feeler Position Error
The feeler sensor for the sub
tank is out of position.
4.3.3 SC Error Code Table
The shaded SC codes in the tables below have been added
for the J006.
• Control board defective.
• Send the printer to the repair center.
• Control board defective.
• Send the printer to the repair center.
• EEPROM on the control board defective.
• Send the printer to the repair center.
• Humidity sensor connector disconnected,
loose, or damaged
• Humidity sensor damaged
• Send the printer to the repair center.
• Turn the printer off.
• Remove and re-insert each ink cartridge.
• Turn the printer on.
• Defective feeler
• Send the printer to the repair center.
14
15 July 2005