Preventing Others from Viewing or Joining a Shared-Line Call
If you use a shared line, you can use the privacy feature to prevent others who share this line from
viewing or joining your calls on this line.
If you want to...
Turn on the privacy feature to
prevent others from viewing or
joining any calls on a shared line
Turn off the privacy feature to allow
others to view or join any calls on a
shared line
Tips
• If you have privacy enabled on a shared line and make a call, "remote in use" will not be displayed
on other phones that share the line; there is no indication when the line is in use.
• If all other phones that share the same line have privacy enabled, you can still make new calls using
the shared line. However, you cannot join any in-progress calls using the shared line.
• The privacy feature applies to all shared lines on the phone. Consequently, if you have multiple
shared lines on your phone and privacy is enabled on your phone, no one who shares any line with
your phone will be able to view or join your calls on any of the shared lines.
Tracing Suspicious Calls
If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as
suspicious, which initiates a series of automated tracking and notification messages.
If you want to...
Identify a suspicious call
Prioritizing Critical Calls
In some specialized environments, such as military or government offices, you might need to make and
receive urgent or critical calls. These critical calls might require higher priority handling, such as being
able to bypass other calls. If you have the need for this specialized call handling, your system
administrator can add Multilevel Precedence and Preemption (MLPP) to your phone.
Cisco IP Phone 7905G and 7912G for Cisco CallManager
Then...
Press more > Private. When privacy is turned on, the privacy
on icon
displays next to your phone number on the LCD
screen.
Press more > Private. When privacy is turned off, the privacy
off icon
displays next to your phone number on the LCD
screen.
Then...
Press MCID. If the MCID request is successful, you will hear
a special tone and see the message, "MCID successful" on
your phone. The call remains active until you end the call.
Advanced Call-Handling
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