Cisco 500 Series Manual - Page 16

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Swap Headsets While on a Call

Procedure

Step 1

On your phone, press Applications

Step 2

Navigate Admin settings > Aux port.

Step 3

Select Connect e-hook headset to enable electronic hookswitch control.

Swap Headsets While on a Call

When you connect multiple headsets to the phone, you can switch among the headsets during a call by pressing

the Headset key on the phone. Though the phone is connected to multiple devices, you see a specific headset

is selected as the preferred audio device in the following priority order:

• When you connect only an analog headset to the phone, you make your analog headset the preferred

Procedure

Step 1

Before you make or answer a call, press Headset.

Step 2

(Optional) If you place a call, dial the number.

Troubleshoot Your Cisco Headset

Try the following basic troubleshooting steps if you have trouble with your Cisco headset.

• Restart your headset.

• Make sure that all cords are properly plugged in and functioning properly.

• Test a different headset with your device to determine if the problem is with your wireless headset or

• Make sure that your phone firmware is the latest release.

Confirm that Your Headset Is Registered

Procedure

Check to see if your headset is registered with the phone.

Step 1

Press Applications

Step 2

Navigate to Accessories. Select Show detail.

Accessories

audio device.

your device.

Accessories