Cisco 7841 User Reference Manual - Page 3

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To Place a call to an extension:

 Lift the handset and dial extension. or

 Press a line button and dial extension. or

 Press the SPEAKER button and extension.

To Place an outside call:

 Lift the handset and dial 8 plus the number. or

 Press a line button and dial 8 plus the number. or

 Press the SPEAKER button and dial 8 plus the number.

 Enter access code if required.

To Answer a call:

 Lift the handset. or

 Press the line button associated with the call. or

 Press the Answer soft key. or

 Press the SPEAKER button.

To End a call:

 Hang up the handset. or

 Press the SPEAKER button. or

 Press the EndCall soft key.

To place a call on Hold:

 During an active call, press the Hold soft key or button.

 To return to the call press the Resume soft key.

 If you have multiple calls on hold, press the NAVIGATION button to select the

desired call before you press Resume.

To Redial the most recently dialed number:

 Lift the handset and press the Redial soft key, or simply press the Redial soft

key to activate the speakerphone.

To Mute a call:

 Press the MUTE button. The MUTE button automatically lights, indicating that

the calling party cannot hear you.

 To turn off mute, press MUTE again (or lift the handset).

Call transfer:

 During a call press the Transfer soft key. This places the call on hold.

 Dial the number or office extension to which you want to transfer the call.

 When it rings on the other end, press Transfer again. Or, when the party answers,

announce the call and then press Transfer. If the answering party does not want

the call press End Call then press Resume to go back to the original caller.

 To transfer directly to voice mail press Transfer then *XXXX where XXXX is

the extension number and then press Transfer again.