Cisco EX90 Troubleshooting Manual - Page 3

Browse online or download pdf Troubleshooting Manual for Conference System Cisco EX90. Cisco EX90 37 pages. Telepresence system
Also for Cisco EX90: User Manual (50 pages), Quick Reference Manual (2 pages), User Manual (37 pages), User Manual (49 pages), Quick Reference Manual (2 pages), Getting Started Manual (42 pages), User Manual (45 pages), Installation Manual (6 pages), Quick Reference Manual (2 pages), User Manual (7 pages), Installation Manual (2 pages), User Manual (45 pages), User Manual (37 pages), Getting Started Manual (46 pages)

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Cisco EX90 Troubleshooting Manual
Certificates ....................................................................................................................... 22
CUCM CApF ..................................................................................................................... 22
How to factory reset your device .......................................................................................22
Suggested methods ............................................................................................................. 22
Factory reset using the Touch interface ............................................................................... 23
Factory reset using the web interface .................................................................................. 23
Factory reset using SSH, Telnet and serial connection ........................................................ 24
Factory reset the Touch panel .............................................................................................. 26
running temperature of systems ......................................................................................... 26
Release and option keys .................................................................................................... 27
release keys......................................................................................................................... 27
Option keys ........................................................................................................................... 27
Adding option keys ........................................................................................................... 27
How to create a support ticket ..........................................................................................28
Getting required log files from the system ........................................................................28
Basic log capturing ............................................................................................................... 28
Sip and H.323 call flow logging ............................................................................................ 29
Capturing Sip and H.323 signaling messages ................................................................. 29
packet capture .................................................................................................................. 29
Wireshark call analysis usage ........................................................................................... 30
Appendix A - Other sources of information ....................................................................... 31
Access latest software ..........................................................................................................31
FAQ ........................................................................................................................................31
Customer Telepresence forum ..............................................................................................31
Documentation ......................................................................................................................31
Search known bugs ............................................................................................................. 32
TC Console ........................................................................................................................... 32
System integrator ................................................................................................................ 32
Video conferencing room Setup Guide ............................................................................... 32
Clearpath Whitepaper .......................................................................................................... 32
Appendix B - Gaining root access to your system .............................................................33
Appendix C - Serial connections .......................................................................................33
D15029.01 Troubleshooting Guide TC6.0, April 2013.
Appendix D - Useful software ............................................................................................34
Windows ............................................................................................................................... 34
OS X (Mac) ........................................................................................................................... 34
linux ..................................................................................................................................... 34
packet capturing via Cisco Switch ....................................................................................... 34
Appendix E - Web diagnostics and on screen error messages and warnings ...................35
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Troubleshooting Guide TC6.0
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