Sony BRAVIA KD-65XE7096 Operating Instructions Manual - Page 35
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Sound
No sound, but good picture
Press +/– or (Mute).
Check if [Speakers] in [AV Set-up] is set to [TV
Speakers] (page 27).
Check if the headphone plug is connected to the
TV.
No sound or noisy sound
Check if the TV system setting is appropriate
(page 21).
Channels
The desired channel cannot be selected
Switch between digital and analogue mode and
select the desired digital/analogue channel.
Some channels are blank
The channel is for scrambled/subscription service
only. Subscribe to a pay TV service.
Channel is used only for data (no picture or
sound).
Contact the broadcaster for transmission details.
Digital channels are not displayed
Contact a local installer to find out if digital
transmissions are provided in your area.
Upgrade to a higher gain antenna.
To change the tuning range (available
depending on your region/country)
Press the HOME button, then select [Channel
Set-up] [Digital Set-up] [Digital Tuning]
[Auto Tuning Range].
[Normal]
Searches for available channels within your
region/country.
[Full]
Searches for available channels regardless of
region/country.
Note
• [Auto Service Update] is available depending on your
region/country.
Hint
• You can run [Digital Auto Tuning] after moving to a
new residence, changing service providers, or to
search for newly launched channels.
• It is recommended that you set [Digital Set-up]
[Technical Set-up] [Auto Service Update] to [On] to
allow new digital services to be added automatically
as they become available. If it is set to [Off], you will
be notified of new digital services by an on-screen
message and the services will not be automatically
added. The availability of this function depends on
your region/country. If unavailable, perform [Digital
Auto Tuning] to add new services.
Network
What kind of devices can be connected to use
the Screen mirroring function?
Sony Screen mirroring compatible devices
(Xperia) can be connected.
Video or sound sometimes cuts out
Devices emitting radio waves, such as other
wireless LAN devices or microwave ovens, may
interfere with the Screen mirroring function using
wireless LAN. Keep the TV or Sony Screen
mirroring compatible devices (Xperia) away from
such devices, or turn them off if possible.
Communication speed may change according to
the distance or obstacles between devices, device
configuration, radio wave condition, line
congestion or what device you use.
Communication may cut out due to the radio
wave condition.
Some pay contents cannot be played
The source device needs to be compatible with
HDCP (High-bandwidth Digital Content
Protection) 2.0/2.1 system. Some pay contents
may not be displayed via a non-compatible
source device.
Apps are inaccessible
Check that the LAN cable or AC power cord of the
router/modem* has been connected properly.
* Your router/modem must be set in advance to
connect to the Internet. Contact your Internet
service provider for router/modem settings.
Try using apps later. The app content provider's
server may be out of service.
Sometimes video streaming quality is poor
when using the wireless LAN
The wireless network connection quality varies
depending on the distance or obstacles (e.g. wall)
between the TV and the wireless router (access
point), environment interference, and quality of
the wireless router (access point).
Wireless LAN connection fails or radio
reception conditions are poor
Check the installation location of the TV and
wireless router (access point). Signal condition
may be affected for the following reasons.
Other wireless devices, microwaves,
fluorescent lights, etc., are placed nearby.
There are floors or walls between the wireless
router (access point) and TV.
If the problem persists even after checking the
above, try making a wired LAN connection.
GB
35
GB