Cisco Quick Set C20 Troubleshooting Manual - Page 3

Browse online or download pdf Troubleshooting Manual for Conference System Cisco Quick Set C20. Cisco Quick Set C20 37 pages. Tc7.3, english, december 2015
Also for Cisco Quick Set C20: Getting Started Manual (41 pages), User Manual (44 pages), Getting Started Manual (42 pages), Getting Started Manual (35 pages), Quick Reference Manual (2 pages), Quick Reference Manual (2 pages), User Manual (25 pages), Installation Sheet (2 pages), Quick Reference Manual (2 pages), Quick Reference Manual (2 pages), Getting Started Manual (32 pages), User Manual (48 pages), Getting Started Manual (42 pages), Getting Started Manual (46 pages)

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Cisco Quick Set C20 Troubleshooting Manual
Certificates ....................................................................................................................... 22
CUCM CApF ..................................................................................................................... 22
How to factory reset your device .......................................................................................22
Suggested methods ............................................................................................................. 22
Factory reset using the Touch interface ............................................................................... 23
Factory reset using the web interface .................................................................................. 23
Factory reset using SSH, Telnet and serial connection ........................................................ 24
Factory reset the Touch panel .............................................................................................. 26
running temperature of systems ......................................................................................... 26
Release and option keys .................................................................................................... 27
release keys......................................................................................................................... 27
Option keys ........................................................................................................................... 27
Adding option keys ........................................................................................................... 27
How to create a support ticket ..........................................................................................28
Getting required log files from the system ........................................................................28
Basic log capturing ............................................................................................................... 28
Sip and H.323 call flow logging ............................................................................................ 29
Capturing Sip and H.323 signaling messages ................................................................. 29
packet capture .................................................................................................................. 29
Wireshark call analysis usage ........................................................................................... 30
Appendix A - Other sources of information ....................................................................... 31
Access latest software ..........................................................................................................31
FAQ ........................................................................................................................................31
Customer Telepresence forum ..............................................................................................31
Documentation ......................................................................................................................31
Search known bugs ............................................................................................................. 32
TC Console ........................................................................................................................... 32
System integrator ................................................................................................................ 32
Video conferencing room Setup Guide ............................................................................... 32
Clearpath Whitepaper .......................................................................................................... 32
Appendix B - Gaining root access to your system .............................................................33
Appendix C - Serial connections .......................................................................................33
D15029.01 Troubleshooting Guide TC6.0, April 2013.
Appendix D - Useful software ............................................................................................34
Windows ............................................................................................................................... 34
OS X (Mac) ........................................................................................................................... 34
linux ..................................................................................................................................... 34
packet capturing via Cisco Switch ....................................................................................... 34
Appendix E - Web diagnostics and on screen error messages and warnings ...................35
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Troubleshooting Guide TC6.0
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