Sony DCR-HC30 - Handycam Camcorder - 680 KP Application Manual - Page 35

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Additional information

Troubleshooting

Symptom

The computer does not recognize

your camcorder.

You cannot view the pictures the

camcorder is seeing on the

computer.

You cannot view the pictures

recorded on a tape on the

computer.

You cannot view the pictures

recorded on a tape on the

Macintosh computer. (only the

models with a Memory Stick

slot)

You cannot view the pictures

recorded on a "Memory Stick"

on the computer. (only the

models with a Memory Stick

slot)

Cause and/or Corrective Actions

cDisconnect the cable from the computer and camcorder, then

connect it again firmly.

cFor the model that is supplied with the Handycam Station, set

the USB ON/OFF switch to ON.

cFor the model that is supplied with the Handycam Station,

connect the Handycam Station to the camcorder firmly.

cDisconnect the USB device other than the keyboard, the mouse,

and the camcorder from the computer.

cDisconnect the cable from the computer and camcorder, restart

the computer, then connect them again correctly (p. 11, 13, 28).

cDisconnect the cable from the computer, turn on the camcorder,

then connect it again.

cSlide the POWER switch repeatedly to select the CAMERA-

TAPE mode, set [USB STREAM] in the menu settings of your

camcorder to on.

cDisconnect the cable from the computer, turn on the camcorder,

then connect it again.

cSlide the POWER switch repeatedly to select the PLAY/EDIT

mode, set [USB STREAM] in the menu settings of your

camcorder to on.

cTo copy pictures recorded on a tape to your Macintosh

computer, copy the pictures to a "Memory Stick" in your

camcorder first, then copy the pictures recorded on the

"Memory Stick" to your computer.

cInsert the "Memory Stick" firmly.

cYou cannot use an i.LINK cable. Connect the camcorder and the

computer using the USB cable.

cSlide the POWER switch repeatedly to select the PLAY/EDIT

mode, set [STD-USB] in the menu settings of your camcorder to

on.

• The computer does not recognize the "Memory Stick" during

camcorder operation such as tape playback or editing.

cFinish camcorder operation before connecting the camcorder

to the computer.

,continued

Additional information