Sony XDCAM EX PMW-EX30 Limited Warranty - Page 3

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Sony XDCAM EX PMW-EX30 Limited Warranty
THIS PRODUCT IS FOR PROFESSIONAL USE
• CCB Series Camera
• Labor
• EVI-300/400 Series
• Parts
• FCB Series Color Camera
Module
• CCM, DFW, EVI-R, XCD
• Labor
Series Camera
• EVI-D/EVI-G Series Pan,
Tilt, Zoom Color Camera
• XC Series Camera
• Labor
• Parts
• PDW-500 Series SD
• Labor
• Parts
Cameras
• PDW-700 HD 422
Camera
• PDW-F800 HD422
• PDW-F300 Series HD
• Labor
• Parts
Cameras
• HVR Series Camcorder
• Labor
• Parts
• BRC-300, BRC-H700
• Labor
• Parts
• HDVF-20A,F700A,F9900
• Labor
HDVF-C30W,700W,
730W
• PMW Camcorder Series
• Labor
• PMW-F3K
• PMW-10MD
• PMW-500
• Labor
• Parts
• HXR-NX5
• Labor
• HXR-NX70U
• HXR-MC2000U
• NEX-FS100U/FS100UK
• HXCU-100K
• Labor
• HSCU-300K
Display Products
PRODUCT MODEL SERIES
LIMITED WARRANTY COVERAGE PERIOD
• FWD-LX2 Series
• Labor
• Parts
Professional
• KLH-40X1, 40X1/S,
40X1/SS, 40X1/ST,
40X1/T
• KLH-W26, W26/S,
W26/ST, W26/T, W32,
W32/S, W32/ST, W32/T
11/8/2011
PROFESSIONAL SOLUTIONS OF AMERICA
LIMITED PRODUCT WARRANTY
Six (6) months
Six (6) months
One (1) year
Three (3) years
Three (3) years
One (1) year
One (1) year except a) CCD Block which is warranted for two (2) years and b) the Optical Drive
System which consists of the BRD-P1, BRD-P2, BRD-P100 assemblies, optical laser block, loader and
seek motor which are warranted for seven (7) years parts & labor.
Two (2) years
Two (2) years
Product warranty inclusions:
• Priority Depot service.
• Periodic maintenance performed per manufacture specifications.
• Software support including priority telephone support.
• Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST (English
language) or 8:30 A.M. – 5:00 P.M. EST (Spanish language) except Sony holidays.
One (1) year
One (1) year with the exception of the drum assembly which is warranted for ninety (90) days.
One (1) year
One (1) year, except the CCD lock which is warranted for two (2) years.
One (1) year
One (1) year
One (1) year
One (1) year, except the CCD block which is warranted for two (2) years.
One (1) year
One (1) year
Two (2) years
Two (2) years, except the panel, which is warranted against defect for one (1) year. Normal wear
(decreased brightness) and image retention (permanent imprint of stationary images on the plasma
display) are not covered.
Product Warranty Inclusions:
At Sony's discretion, Sony will provide on site service for all defects covered by standard warranty
or arrange, at Sony's cost, the exchange of a same or similar refurbished product for the defective
unit within the standard warranty period but outside 30 day period following purchase.
30 Day OBF Replacement: Exchange provided for all defects covered by standard warranty and
reported within first 30 days following purchase.
*FOR IMPORTANT ADDITIONAL TERMS, CONDITIONS, AND LIMITATION APPLICABLE TO THESE
PROGRAMS, PLEASE VISIT
HTTP://WWW.SONY.COM/PROFESSIONALSERVICES/WARRANTY/DISPLAY
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