Epson 3490 - Perfection Photo Scanner Product Support Bulletin - Page 15

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This issue occurs in both Windows and Macintosh platforms.

Note:

When using Full Auto Mode, the images do scale up to 4" X 6".

Reason:

4" X 6" scaling in Manual Mode is not included in the specification for TWAIN 5.60A. The

automatic scale-up feature increases scanning time and therefore was removed. This feature

has also been removed from all TWAIN drivers released after 5.60A (i.e. 5.71A, 5.73A,

5.75A). This feature is also not available in the Perfection 3200 series scanner driver,

EPSON Scan 1.0.

Solution:

Use the Scale slider to increase the Scale percentage until your target size reaches 4" X 6".

This should be around 450%. You can also manually type in the size in the Target field boxes.

Switching to Full Auto Mode is another option. In this mode, the images are automatically

scaled up to approximately 4 X 6 inches at 300 dpi.

Note:

Full Auto mode does not support monochrome (Black and White) film or slides.

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