Cisco 700 series Administration Manual - Page 12

Browse online or download pdf Administration Manual for Server Cisco 700 series. Cisco 700 series 36 pages. Using profiles
Also for Cisco 700 series: Quick Start Manual (8 pages), Overview (19 pages), Getting Started Manual (27 pages), User Manual (9 pages)

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Activate Cisco Headset Service

Procedure

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Activate Cisco Headset Service

Before you can begin administering Cisco Headsets through the Cisco Unified CM Administration interface,

turn on Cisco Headset Service in Cisco Unified Communications Manager Serviceability.

Note

Cisco Headset service should be activated on all the Unified Communications Manager nodes wherever Cisco

CallManager service is already running. Ensure that you activate the Cisco Headset service on the Unified

Communications Manager nodes where you want to administer headsets using the Cisco Unified CM

Administration interface. The Cisco CallManager service will be automatically activated when you enable

the Cisco Headset service. Deactivate the Cisco CallManager service if you do not need it.

Procedure

Step 1

From Cisco Unified CM Administration, navigate to Cisco Unified Serviceability and click Go.

Step 2

Select Tools > Service Activation.

Step 3

Check the Cisco Headset Service check box from the CM Services section and select Save.

Cisco Headset 700 Series Administration Guide

Cisco Headset 700 Series Administration on Cisco Unified Communications Manager

Command or Action

Activate Cisco Headset Service, on page 8

Prepare Your Headset COP Files, on page 9

Configure User Profiles for Headset Users, on

page 10

Apply User Profiles to End Users, on page 10

Configure a Headset Template, on page 15

View Headset Inventory, on page 17

Purpose

Turn on Cisco Headset Service in Cisco

Unified Serviceability.

Make sure you install and upgrade the latest

headset firmware using a COP file.

If you haven't yet configured User Profiles, use

this procedure to set up profiles for your users.

If all User Profiles are configured, you can skip

this task.

Assign User Profiles to your end users. If you've

already assigned User Profiles, you can skip

this task.

Configure default settings and firmware for a

Cisco headset template. Associate User Profiles

to the template such that users whom use that

User Profile are assigned to this headset

template.

Check that you can see your deployed headset

inventory through interface.