Cisco expressway ce1100 Installation Manual - Page 17
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Cisco Expressway CE1100 Appliance Installation Guide
Troubleshooting
Note:
You must set up and access the CIMC to instigate a reinstall. See
Reset the SD Card and Enable the Virtual Drive
1.
Log in to the CIMC.
2.
Navigate to Storage > Cisco FlexFlash > Controller Info.
3.
Under Actions, click on Reset FlexFlash Controller and click yes in the popup window that appears. The
reset ensures your FlexFlash Controller is in the correct state.
4.
Click the Virtual Drive Info tab.
5.
Under Actions, click Enable/Disable Virtual Drive(s).
6.
In the Enable/ Disable VDS popup window, check the Hypervisor check box and click Save.
IRP Reinstall Using the KVM Console
1.
Launch the KVM Console using the icon in the CIMC.
2.
Power up the CE1100 and, when prompted, press F2 to enter Setup.
3.
Select Boot Options and ensure that the CiscoVD Hypervisor is visible as one of the options.
Note:
If the CiscoVD Hypervisor is not visible, you can select the UEI: Built-in EFI Shell boot option and
change it to CiscoVD Hypervisor.
4.
When prompted, press F6 to enter the Boot Menu.
5.
Select CiscoVD Hypervisor as the boot option.
6.
When prompted, type y and press Enter to proceed with the reinstall.
7.
When asked whether to
8.
You will be given the option to add option keys. This can also be done later on the web interface or CLI.
9.
Type b and press Enter to reboot.
10.
Connect using serial to complete the reset.
11.
You will see the factory installation wizard.
12.
Your release key should be visible. Press Enter to proceed to the install wizard and follow the steps in
Configure the Cisco Expressway, page 13
Note:
If the SD card is unable to locate your release key, contact the Cisco Technical Assistance Center (TAC) for
your release key and reapply it.
Disable the Virtual Drive After the Reinstall
1.
During the reboot, press F2 to enter Setup.
2.
Under Boot Options select the CiscoVD Hypervisor and disable it.
3.
Press F10 to save and exit.
4.
While your system is rebooting, return to the Virtual Drive Info tab — in the CIMC interface under Storage —
and uncheck the Hypervisor check box to disable it.
Specific Issues
Active Options Only Indicates '150 traversal calls' or '3750 registrations' for Large Deployments
To utilize the large-scale capabilities (500 traversal calls and 5000 registrations) of the Cisco Expressway, the
CE1100 unit must have an active 10 Gb network connection.
keep any release keys if possible
17
Connect Using the CIMC Port, page
, type y and press Enter.
12.