Cisco Firepower Management Center 3500 Getting Started Manual - Page 41

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Cisco Firepower Management Center 3500 Getting Started Manual

If you have difficulty logging into the appliance, the preconfiguration may have an error. Try the following

troubleshooting procedures:



Confirm that all power cables and communication cables are connected properly to the appliance.



Confirm that you have the current password for your appliance. The initial setup at the staging location

prompts you to change your password. See the configuration information provided by the staging location for

the new password.



Confirm that the network settings are correct. See



Confirm that the correct communication ports are functioning properly. See the documentation for your firewall

for information on managing firewall ports. See the Firepower Management Center Configuration Guide for

required open ports.

If you continue to experience difficulty, contact your IT department.

Scrubbing the Hard Drive

You can securely scrub the hard drive on Management Centers and Firepower devices to ensure that its contents

can no longer be accessed. For example, if you need to return a defective appliance that contains sensitive data,

you can use this feature to overwrite the data.

This mode of scrubbing the disk meets the following military standard:

STANDARDS

The DoD scrub sequence is compliant with the DoD 5220.22-M procedure for sanitizing removable and

non-removable rigid disks which requires overwriting all addressable locations with a character, its

complement, then a random character, and verify. Please refer to the DoD document for additional constraints.

Caution:

Scrubbing your hard drive results in the loss of all data on the appliance, which is rendered

inoperable.

You scrub the hard drive using an option in the interactive menu described in

an Appliance, page

To scrub the hard drive:

Follow the instructions in one of the following sections to display the restore utility's interactive menu,

depending on how you are accessing the appliance:

—

Starting the Restore Utility Using KVM or Physical Serial Port, page 26

—

Starting the Restore Utility Using Lights-Out Management, page 27

From the restore utility main menu, select

When prompted, confirm that you want to scrub the hard drive.

The hard drive is scrubbed. The scrub process may take several hours to complete; larger drives take longer.