Epson GQ-3500 Product Support Bulletin - Page 8

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Also for Epson GQ-3500: User Manual (13 pages), Product Support Bulletin (3 pages), Product Support Bulletin (8 pages), Product Support Bulletin (20 pages), Product Support Bulletin (14 pages), Product Support Bulletin (25 pages), Product Support Bulletin (13 pages), Product Support Bulletin (2 pages)

Epson GQ-3500 Product Support Bulletin
Print Drum Cleaning -
can be wiped off with a clean soft cloth. The Collector will remove
residual toner, so do not attempt
Over-enthusiastic cleaning subjects the
scratches.
Reattach the-Print Drum to the Collector in the Processing
Tray carefully realigning the units to each other.
Developer Unit - Can be removed by releasing the small blue
lever and lifting the developer. Inspect toner roller (this
contacts the drum when the developer is installed) for an even
silver/black surface. An uneven toner distribution should be
reported to your service technician for further inspection.
OTHER COPY QUALITY CONCERNS
Ghost Images On Page - Are usually the result of a clogged or
malfunctioning collector unit. Perform the cleaning procedure out-
lined above.
Light Copy Image -
broken transfer corona wire. Also, paper thickness in excess of
the recommended will prevent proper toner transfer.
Toner Smears On Page - Are the indication of either a dirty or
clogged collector or a defective developer. This
manifested in toner splotches on the page. Perform the cleaning
and inspection procedure outlined above.
Bond Paper -
quality symptoms.
use in laser printers. Generally smooth surfaced envelopes and
paper will provide better print.
Also, paper that has horizontal rather than vertical grain
will likely cause excessive paper curl upon exiting the printer.
Specify vertical grain when ordering paper for your printer.
EPSON AMERICA SERVICE, 23610 TEL0 AVENUE, TORRANCE, CALIF. gOSOS
Inspect
generally the result of a dirty or
Is
Will possibly cause several types of poor print
is recommended to utilize paper intended for
It
the Drum for excess
to clean all toner
Print Drum
which
toner
from the Drum.
to the risk of
can
also be