Motorola C604A User Manual - Page 31

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10. Help

No dial tone

• Use only the telephone line cord supplied.

• Check that the telephone line cord is connected properly.

• Check that the mains power is connected properly and

switched on.

No display

• Check that the batteries are inserted correctly and fully

charged. Use only approved rechargeable batteries

supplied.

• Check that the handset is switched on. Press and hold

• Reset the base by removing the batteries and

disconnecting the mains power. Wait for around 15

seconds before connecting it again. Allow up to one

minute for the handset and base to synchronize.

icon flashes

• Handset is out of range. Move closer to the base.

• Make sure that the handset is registered to the base, see

page 28.

• Check that the mains power is connected properly and

switched on.

Keypad does not seem to work

• Check that the keypad lock is not on, see page 16.

icon is not scrolling during charge

• Adjust the handset slightly on the base.

• Clean the charging contacts with a cloth moistened with

alcohol.

• Check that the mains power is connected properly and

switched on.

• The battery is full. When the handset is fully charged,

icon will appear steadily on the display.

No Caller ID

• Check your subscription with your network operator, see

page 25.

• The caller may have withheld their number.

• The record cannot be found in your phonebook. Check

that you have the correct name/number stored in your

phonebook, with the full area code.

I have forgotten my PIN!

• Restore your C6A to its default settings, see "6.7

Emergency default", page 23.

Cannot register a handset to the base

• You can register up to a maximum of 5 handsets to a

C6A base. You must de-register a handset in order to

• Check that you have entered the correct PIN code

(default = 0000).

Help