Motorola DISNEY PRINCESS User Manual - Page 29
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Troubleshooting
What to do if...
The phone doesn't
work at all (no lights, no
dial tone)
No dial tone
You can't receive calls
28
• Check the power and phone connections. Is the
power cord plugged in at both ends? Phone cable?
• Check the battery. Is it charged? Does it fit properly?
• Check the items listed above.
• Move closer to the base.
• Check for a dial tone using another phone. If you have
no dial tone on that phone, call your phone company.
• Disconnect the phone and reconnect it at a different
phone and power outlet.
• Check the battery. Is it charged? Does it fit properly?
• Verify that the handset ringer is turned on.
• Move closer to the base.
• Unplug other phones. You may have too many phones
on your phone line to allow all of them to ring.