Motorola ASTRO 25 User Manual - Page 19

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Troubleshooting Hints

Encaten Error

Messages

Unable to create instance of

Encaten Component

Software Upgrade Kit

Errors

Error extracting bootcode

from upgrade file

Error Opening Flash

Upgrade File

Bootcode Not Present!

Error extracting radio appli-

cation software from upgrade

file

Troubleshooting Hints

Possible Corrective Actions

This is an error with the file EncatenCompo-

nent.dll. It is either not installed correctly or not

registered. You may search for that file and if it is

found then attempt to register the file (make

sure CPS is closed before attempting this step)

by going to Start->Run and typing in the follow-

ing command: regsvr32 <full path>\Encaten-

Component.dll

If that does not work, then try uninstaling and

then reinstalling CPS.

Possible Corrective Actions

This is an error with the software upgrade kit. It

is either corrupted or an error occurred while

extracting the bootcode software. Verify that the

correct software upgrade kit has been selected.

This is an error with the software upgrade kit. It

is either corrupted or the application cannot

locate the file.

This is an error with the software upgrade kit. It

is either corrupted or does not contain the

required bootcode. Verify that correct software

upgrade kit has been selected.

This is an error with the software upgrade kit. It

is either corrupted or error occurred while

extracting the HOST software. Verify that the

correct software upgrade kit has been selected.

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