Motorola H270 - Headset - Over-the-ear Quick Start Manual - Page 9
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TROUBLESHOOTING
My headset will not enter pairing mode.
Make sure that any devices previously paired
with the headset are turned off. If the indicator
light is not steadily lit in blue, turn off both the
other device and headset, wait 10 seconds,
then turn headset back on. Wait for the indicator
light to become steadily lit in blue, indicating
the headset is now in pairing mode.
My phone doesn't find my headset.
Make sure the indicator light on your headset is
on (lit in blue) and steady when your phone is
searching for devices (see step 3).
My headset worked before but now it's not
working.
Make sure your phone is on and the Bluetooth
feature is turned on in your phone (see step 2).
If the Bluetooth feature was turned off or was
turned on only temporarily, you may need to
restart the Bluetooth feature (see step 2) and
pair your phone and headset again (see step 3).
Support.
If you need more help, contact us at
1-877-MOTOBLU or visit us at
www.motorola.com/Bluetoothsupport