Motorola SB5100 - SURFboard - 38 Mbps Cable Modem Safety And Regulatory Information - Page 4
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Software License, Warranty, Safety, and Regulatory Information
SURFboard® SB5100 and SB5101 Cable Modems
workmanship under normal use, and (ii) the Software will perform substantially as described in its documentation.
you, the original end user customer, continues (A) for Software and the media upon which it is provided, for a period of ninety (90) days from the
date of purchase from Motorola or an authorized Motorola reseller, and (B) for the Product (excluding Software), for a period of two (2) years
from the date of purchase from Motorola or from an authorized Motorola reseller. To take advantage of this Limited Warranty or to obtain
technical support, you must call the Motorola toll-free phone number (below). Motorola's sole and exclusive obligation under this Limited
Warranty for retail sales shall be to repair or replace any Product or Software that does not meet this Limited Warranty. All warranty claims must
be made within the applicable Warranty Period.
Cable Operator or Service Provider Arrangements. If you did not purchase this Product directly from Motorola or from a Motorola authorized
retail reseller, Motorola does not warrant this Product to you, the end-user. A limited warranty for this Product (including Software) may have
been provided to your cable operator or Internet Service Provider ("Service Provider") from whom you obtained the Product. Please contact your
Service Provider if you experience problems with this Product.
General Information. The warranties described in this Section shall not apply: (i) to any Product subjected to accident, misuse, neglect,
alteration, Acts of God, improper handling, improper transport, improper storage, improper use or application, improper installation, improper
testing or unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear and tear under ordinary use, and do not
affect the performance or use of the Product. Motorola's warranties apply only to a Product that is manufactured by Motorola and identified by
Motorola owned trademark, trade name or product identification logos affixed to the Product. Motorola does not warrant to you, the end user, or
to anyone else that the Software will perform error free or without bugs. MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES "AS
IS" ANY SOFTWARE SUPPLIED BY 3RD PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION ("WARRANTY
INFORMATION"), THERE ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR
STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL CODE.
Some states do not allow for the exclusion of implied warranties, so the above exclusion may not apply to you.
What additional provisions should I be aware of? Because it is impossible for Motorola to know the purposes for which you acquired this
Product or the uses to which you will put this Product, you assume full responsibility for the selection of the Product for its installation and use.
While every reasonable effort has been made to insure that you will receive a Product that you can use and enjoy, Motorola does not warrant that
the functions of the Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free. MOTOROLA IS
NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE PRODUCT WITH ANY OTHER
SOFTWARE OR HARDWARE. ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.
THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising out of or in connection with this
Product, whether made or suffered by you or another person and whether based in contract or tort.
IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL,
SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO
USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS), OR FROM ANY BREACH OF WARRANTY, EVEN
IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL MOTOROLA'S LIABILITY
EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.
These matters are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of laws principles and excluding the
provisions of the United Nations Convention on Contracts for the International Sale of Goods.
Retail Purchasers Only. If you purchased this Product directly from Motorola or from a Motorola authorized retail reseller, please call the
Motorola toll-free number, 1-877-466-8646 for technical support or warranty service.
Cable Operator or Service Provider Arrangements. If you did not purchase this Product directly from Motorola or from a Motorola authorized
retail reseller, please contact your Service Provider for technical support.
MOTOROLA, Intelligence Everywhere, SURFboard and the Stylized M Logo are registered in the US Patent & Trademark Office. All other
product or service names are the property of their respective owners. All rights reserved. No part of the contents of this document may be
reproduced or transmitted in any form or by any means without the written permission of the publisher. © Motorola, Inc. 2004.
515560-001
08/04
(NA MSO/retail)
MGBI
This Limited Warranty to