Motorola VT2442 - VONAGE Quick Installation Manual - Page 2
Browse online or download pdf Quick Installation Manual for Modem Motorola VT2442 - VONAGE. Motorola VT2442 - VONAGE 2 pages. Software license, warranty, safety, and regulatory information voice gateway
Also for Motorola VT2442 - VONAGE: User Manual (36 pages), Manual (4 pages), Quick Start Manual (12 pages)
Print Page
B
Installation with a Standard DSL or Cable Modem
Internet
Cable or DSL modem
VT2442
To AC power
You must connect a phone to
Optional phone or fax machine
the Phone 1 port
for a second Vonage line
1
Shut down your computer. Unplug your modem power cord.
IMPORTANT: Leave your modem off for about 10 minutes to clear its memory, so that it can recognize
the VT2442 when you turn it back on.
Disconnect the cable connecting your computer to the modem. Leave your modem
connected to the cable or phone line that supplies your Internet connection.
2
Connect one end of the blue Ethernet cable to the Ethernet port on your modem. Connect
the other end to the blue Internet port on the rear panel of the VT2442.
3
Connect one end of the yellow Ethernet cable to the yellow Ethernet 1 port on the rear
panel of the VT2442. Connect the other end to the Ethernet port on your computer.
TIP: You can connect up to three more computers directly to the other Ethernet ports (2, 3,or 4) on the
VT2442 using additional Ethernet cables available at any consumer electronics store.
4
Plug your modem power cord into an unswitched AC power outlet.
IMPORTANT: Before you continue, be sure to allow enough time for your modem to complete its start-
up process. Refer to the information provided by the modem manufacturer.
5
B
Installation with a Standard DSL or Cable Modem (continued)
5
Connect the adapter supplied with your VT2442 to the Power port on the rear panel of the
VT2442. Plug the other end into an unswitched AC power outlet connected to the VT2442.
The Ethernet 1 light on the VT2442 front panel should light.
6
Turn on the computer. Open your Web browser and check your Internet connection by
visiting any website.
IMPORTANT: Before you continue, be sure the VT2442 Power, Ethernet 1, and Internet lights are all on.
If your Internet connection works, skip to C "Connecting Your Telephone" on page 7 .
If your Internet connection doesn't work and you have a cable modem:
Leave the modem unplugged for at least 10 minutes. If left off for less than 10 minutes, it
might still "remember" old information that could prevent it from working properly.
If your Internet connection still does not work, you may need to register your VT2442 with
your cable provider. You will need the WAN MAC ID on the bottom of the voice gateway.
If your Internet connection doesn't work and you have a DSL modem:
1
On your computer, open a Web browser. In the Address field, type http://192.168.15.1
(the voice gateway's default IP address) and press Enter. A login window appears.
2
In both the Username and Password fields, type router and click Log In. The HOME page
is displayed.
3
Click the SETUP tab, then WAN Configuration. From the Type drop-down list, choose
PPPoE.
4
In the Username and Password fields, type the username and password you normally use
to log in to your DSL service.
5
In the Keep Alive field, type 0 to ensure that your DSL link is always active.
6
Click Connect to start your Internet connection. Click Save, and then click Restart.
Go back to step 6 in instruction set B to test your Internet connection.
7
6
C
Connecting Your Telephone
1
In the US, connect a telephone cord to the green Phone 1 port on the rear panel of the
VT2442.
In the UK, connect your BT telephone cord to the telephone jack adapter. Connect the
adapter to the green Phone 1 port on the rear panel of the VT2442.
TIP: If you subscribed to a second phone or fax line from Vonage, connect it to the Phone 2 port.
2
Listen for a dial tone. If you hear a recording instructing you to connect your phone to the
Phone 1 port, please do so now. If you hear neither this message nor a dial tone, skip to
D "Troubleshooting. " Otherwise, complete your installation:
In the US, call 1-800-342-1791.
In the UK, call
0207 993
8973.
7
D
Troubleshooting
If you do not hear a dial tone and the Phone 1 LED is not on, go through this list before
calling Customer Service:
Be sure your phone is plugged into the green Phone 1 port on the rear panel of the VT2442,
and that it is disconnected from the wall jacks that traditional phones use.
Can you view Web pages? If not, check to see whether your cable or DSL provider is
having connection problems in your area.
Double-check your connections against the installation instructions.
You can resolve many installation issues by resetting all of your equipment:
1
Turn off your computer, voice gateway, router (if you have one), and DSL or cable modem.
2
Turn the devices back on, one at a time, in this order:
• modem
• router (if present)
• VT2442
• computer
M M o o t t o o r r o o l l a a , , I I n n c c . . 101 Tournament Drive, Horsham, Pennsylvania 19044 U.S.A.
www.motorola.com
MOTOROLA and the stylized M logo are registered in the U.S. Patent and Trademark Office. Vonage, The Broadband Phone Company,
and Vonage Digital Voice are registered service marks owned and used under license from Vonage Marketing, Inc., a wholly owned
subsidiary of Vonage Holdings Corp. All other product or service names are the property of their respective owners.
© Motorola, Inc. 2005. All rights reserved.
529142-001
2/06