Epson 2400 - Perfection Photo - Dpi x Product Support Bulletin - Page 27

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2. One of the following error messages may be seen when using the Photo Print Utility with the

printer driver combination listed above.

Errors you may see with the Photo Print patch ver. 1.31E installed

Solution:

To correct this issue the latest printer driver for the Stylus Photo 780/890/1280/785EPX printers is

required. You can download the latest printer drivers from Epson's Driver web site at

support.epson.com. After you have downloaded the appropriate printer driver, see below for the

proper installation instructions.

1. Remove version 6.0 of the printer driver from Windows Control Panel by clicking on the

Add/Remove Programs icon and select "EPSON Printer Software".

2. Click "Add/Remove" button. Once this opens up you will then see your model printer, highlight it

and select "OK". Answer yes to all questions about removing files and Status Monitor 3.

3. Once the Printer has been removed, you can then also remove "EPSON USB Printer Devices."

4. You will be asked to reboot at this point, power off or disconnect the printer and reboot your

computer.

5. After you have rebooted your computer run the setup.exe program from the location of the

extracted download file to install the new version of your printer driver.