Toshiba e-BRIDGE Re-Rite Setup Manual - Page 42

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og Files and Errors

e-BRIDGE Re-Rite uses two logs files to track all captured files and to assist in

troubleshooting any configuration issues that may arise; the Daily Log and the Event

Log.

(stored in the Log folder created in your installation folder, e.g. C:\Re-Rite6\Log).

Daily Log

The daily log stores an audit trail of files captured by e-BRIDGE Re-Rite. A new file is

created each day, named with the format yyyy-mm-dd.log.txt, for example 2006-10-

13.log.txt

To view the daily log file:



On the e-BRIDGE Re-Rite control panel, select the General tab and click View the

daily Log file.



In the system tray, right-click the e-BRIDGE Re-Rite icon and select View the daily

log file.

A copy of the daily log file, as well as the application log, can be sent to an

administrator's email address from the Advanced page of the e-BRIDGE Re-Rite control

panel.

Event Log

The event log stores information relevant to the software operation of e-BRIDGE Re-

Rite and may be required for product support. The event log is created in the Log folder

when you click the Event Log button on the Advanced tab of the e-BRIDGE Re-Rite

control panel and is named AppEvtLog.txt,

A copy of the event log file, as well as the daily log, can be sent to an administrator's

email address from the Advanced page of the e-BRIDGE Re-Rite control panel.

If e-BRIDGE Re-Rite cannot process a file, it is moved to the Error folder created in the

installation folder. A folder, is named the date the error occured (with the format yyyy-

mm-dd) is created in the Error folder. Within the date folder the input source folder

structure from which the errored file originates, is recreated.

For example, if an error is encountered with a file being processed in C:\Re-Rite6\InPath1 on 13th

October 2006, the file is moved to C:\Re-Rite6\Error\2006-10-13\InPath1.

If configured on the Advanced tab of the e-BRIDGE Re-Rite control panel, the

administrator is also notified by email when an error is encountered.

Log Files and Errors

R061120D3202-TTEC