8.Troubleshooting & FAQs
8.2 General FAQs
Q1:
When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for this
monitor: 2560 x 1440.
•
Unplug all cables, then connect your
PC to the monitor that you used
previously.
•
In the Windows Start Menu, select
Settings/Control Panel. In the Control
Panel Window, select the Display icon.
Inside the Display Control Panel, select
the 'Settings' tab. Under the setting
tab, in box labelled 'desktop area',
move the sidebar to 2560 x 1440
pixels.
•
Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
•
Restart your computer and repeat step
2 and 3 to verify that your PC is set at
2560 x 1440.
•
Shut down your computer, disconnect
your old monitor and reconnect your
Philips LCD monitor.
•
Turn on your monitor and then turn
on your PC.
Q2:
What is the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can set
it up to 75 Hz to see if that removes
the disturbance.
Q3:
W hat are the .inf and .icm files?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver files for your
monitor. Your computer may ask
you for monitor drivers (.inf and
.icm files) when you first install your
monitor. Follow the instructions in
your user manual, monitor drivers
(.inf and .icm files) will be installed
automatically.
Q4:
How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows ® Control Panel with the
"Display properties".
Q5:
What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press
select 'Setup' > 'Reset' to recall all
the original factory settings.
Q6:
Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected
to excessive shocks and is protected
from sharp or blunt objects. When
handling the monitor, make sure
that there is no pressure or force
applied to the panel surface side.
This may affect your warranty
conditions.
Q7:
How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as ethyl
alcohol, ethanol, acetone, hexane,
etc.
Q8:
Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as the
following procedures,
25
button, then
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