Toshiba GA-1200 Administration Manual - Page 36

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Toshiba GA-1200 Administration Manual
3 TROUBLESHOOTING

Offramp gateway

When an error has occurred in the offramp gateway function, check the setting by referring to
the list below.
No.
1
Are servers for forwarding
an InternetFax/Email to this
equipment set correctly?
2
Is the IP address of this
equipment correctly set?
3
Can you utilize the TopAc-
cess?
4
Are the settings for the DNS
session and DDNS session
enabled?
5
Is a setting for the offramp
gateway functions enabled?
6
Is a setting for the Fax func-
tions enabled?
7
Can you fax an InternetFax/
Email received from other
equipments to a G3 facsim-
ile?
34
Network Setting Checklists
Check Item
Yes
Next Step
Next Step
Next Step
Next Step
Next Step
Next Step
End
No
Countermeasure
Refer to an appropriate manual
and set the DNS server and
SMTP server correctly.
P.24 "Setting up DNS Server
and Mail Server" (Ref.)
Refer to the Setup Guide for
Printing Functions and set the
TCP/IP correctly.
Refer to the Setup Guide for
Printing Functions and set the
HTTP correctly.
Refer to the Setup Guide for
Scanning Functions and set the
DNS session correctly. If the DNS
server supports dynamic DNS, a
setting for DDNS session is also
required.
Refer to the Setup Guide for
Scanning Functions and set the
SMTP server of this equipment
correctly.
If "OffRamp Security" is set
"Enable", the Fax number of a
destination (to which the Fax is
forwarded) must be registered
into the address book of this
equipment.
Refer to the Setup Guide for
Printing Functions or the Oper-
ator's Manual for Facsimile
Function and perform a correct
Fax setting.
An error code is printed in the
Transmission/Reception Journal.
Refer to the following page:
P.35 "Error code list"