Toshiba SD-370EKE Owner's Manual - Page 36
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Before Calling Service Personnel (continued)
Symptoms and correction
Symptom
The DVD video
player does not
start playback.
Playback does not
follow the course
of the disc's
program.
Buttons do not
work.
The
remote
control does not
work properly.
The logo and
playing picture of
DVD player
become poor.
The DVD player
tray does not
open.
36
Cause
• No disc is inserted.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the
guide.
• The disc is dirty.
• The parental lock function is set.
• It is in the mode of repeat
playback, memory
playback, etc.
• Power supply fluctuations or other
abnormalities such as static
electricity may interrupt correct
operations.
• The remote control is not pointed
at the remote sensor of the DVD
video player.
• The remote control is too far from
the DVD video player.
• The
batteries in the remote
control are exhausted.
• Adjusted sharpness is too small
or too large.
• Tray Lock mode has been enable.
Correction
• Insert a disc.
• Insert a playable disc. (Check the disc type and
colour system.)
• Place the disc with the playback side down.
• Place the disc correctly inside the guide on the disc
tray.
• Clean the disc.
• Cancel the parental lock function or change the
parental lock level.
• These operations may prevent a proper progress of
the contents.
• Press and hold the ON/STANDBY button on the
front panel for more than about 3 seconds. The DVD
video player turns off. Press the button again to turn
it on. If the buttons still do not work, disconnect the
power plug and insert it into the wall outlet again.
• Point the remote control at the remote sensor of the
DVD video player.
• Operate the remote control within about 7 m.
• Replace
the batteries with new ones.
• Adjust Brightness or Sharpness to a certain level.
• Disable the Tray Lock function.