3Com HomeConnect 3CR29223 Installation Manual

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Cable Modem

READ

External with USB

FIRST!

Installation Guide

Part Number 10039994

Befor

Before Y

Befor

e You Begin

e Y

ou Begin

Contact your local cable service provider to arrange for

cable Internet access before you begin installation. Please

read the following lists to familiarize yourself with the items

you will need when you install the cable modem.

Supplied:

•

Cable modem

•

Cable modem power adapter

•

The "Getting Started Guide"

•

The Cable Connections

•

Universal Serial Bus (USB) Cable

•

Ethernet Cable

Also Needed:

To use the USB port:

•

A PC running Windows 98, Windows Me, or

Windows 2000 operating system.

•

An active USB port on your

computer.

•

To use the Ethernet port:

A PC running Windows 95, Windows 98,

•

Windows Me, Windows NT 4.0, or Windows

2000 operating system, or a Macintosh computer

running System 7.6 (or later).

•

TCP/IP protocol installed (see the "Before You

Begin" section in the included "Getting Started

Guide" for more information about installing

TCP/IP).

•

An active Ethernet port or network interface card

(NIC) installed in your computer.

Note:

Instructions for installing the cable modem

with a Macintosh computer are in the "Getting

Started Guide."

•

Pentium processor equivalent (Pentium 166 or higher

recommended).

•

An active two-way cable line installed by your cable

service provider.

•

Coaxial cable.

•

Your original Windows 95, Windows 98,

Windows Me, Windows 2000, or Windows NT 4.0

CD-ROM or diskettes.

a registered trademark, and HomeConnect and Connections are

trademarks of 3Com Corporation. Windows is a registered

trademark of Microsoft Corp. Macintosh is a trademark of Apple

Computer, Inc. All other company and product names may be

trademarks of their respective companies.

USB Setup

USB Installation Process

Use this installation process with the following operating systems: Windows 98, Windows Me, or Windows 2000.

Install the Cable Modem

A. Power on the computer.

B. Connect the coaxial cable to the cable

modem's CATV cable connector and to the

wall cable outlet.

C. Connect the USB cable to the modem and to

the computer's USB port.

D. Plug the cable modem's power supply into a

surge protector or into an electrical outlet.

Within a few minutes, the computer detects the

cable modem.

Install the USB Software

When the computer detects the cable modem, insert

the Cable Connections CD and follow the on-screen

prompts to install the necessary driver files. Follow the

instructions for your operating system.

Windows 98: The Add New Hardware Wizard

screen appears.

A. Select Search for the best driver for your

device. (Recommended) and click Next.

B. Check the CD-ROM drive check box and

click Next to search for the necessary driver

files.

C. Select The updated driver (Recommended)

3Com HomeConnect

Cable Modem

External with USB and click Next.

D. When Windows locates the driver files, click

Next to automatically install the necessary

files.

E. When prompted, insert the Windows 98 CD

into the CD-ROM drive and click OK.

F. After Windows copies the driver files, click

Finish. The System Settings Change dialog

box appears.

G. Click Yes to reboot your computer.

Select which setup you want

to use.

Before you begin installing the cable modem, you must

decide which setup you want to use. Be sure to follow the

installation process for the setup you would like to use. For

the easiest installation, use the

USB

want to use multiple computers connected to the modem via

a hub, or use the modem with a Macintosh computer, you

must use the

Ethernet

setup.

Note:

Instructions for installing the

cable modem with a Macintosh

computer are in the "Getting Started

Guide."

Windows Me: The Add New Hardware

Wizard screen appears.

A. Select Automatic search for a better

driver (Recommended) and click Next.

B. When Windows locates the driver files

click Next to install the necessary

files.

C. Click Finish. The System Settings

Change dialog box appears.

D. Click Yes to reboot your computer.

Windows 2000: The Found New Hardware

Wizard screen appears.

A. Select Search for a suitable driver for my

device (recommended) and click Next.

B. Check the CD-ROM drives check box and

click Next to search for the necessary

driver files.

C. When the Found New Hardware Wizard

displays the search results, click Next to

install the necessary driver files.

D. If the Digital Signature Not Found screen

appears, click Yes to continue the

installation.

E. When the Found New Hardware Wizard

completes the installation, click Finish.

Check the LEDs

When the modem is operating properly, the

Link Status and Power LEDs on the front of the

modem are illuminated and not blinking. If you

are powering up the cable modem for the first

time, allow up to 15 minutes for the Link Status

LED to stop blinking. See "Cable Modem

Operation" in the "Getting Started Guide" for

more information.

After you finish installing the cable modem, you

can install the Cable Connections CD, which

contains the "Getting Started Guide," special offers,

and trial programs.

setup. However, if you

Ethernet Setup

Ethernet Installation Process

•

Use this installation process with the following operating systems:

Windows 95, Windows 98, Windows Me, Windows NT 4.0, or Windows 2000.

•

Requires an Ethernet network interface card (not included).

•

Instructions for installing the cable modem with a Macintosh computer are in the "Getting Started

Guide."

Verify the TCP/IP Protocol

Configuration

Before installing the cable modem using the

Ethernet setup, you must verify that your computer

has the TCP/IP protocol installed. Follow the

procedure for your operating system to verify or

install the TCP/IP protocol.

Windows 95/98/Me:

A. Right-click the Network Neighborhood icon

(Windows Me: the My Network Places icon)

on the Windows desktop and click Properties.

B. Look for an entry named TCP/IP. If you see

TCP/IP listed next to your Ethernet hardware

device, you can now go to

"Install the Cable

Modem." If TCP/IP is not listed, however, you

must complete the following steps:

1. Click Add.

2. Click Protocol, and click Add.

3. Click Microsoft in the Manufacturers: list

and Click TCP/IP in the Network

Protocols: list.

C. Click OK.

D. Click Yes when prompted to restart your

computer.You can now go to

"Install the

Cable Modem."

Windows 2000:

A. Right-click the My Network Places icon on

the Windows desktop.

B. Right-click Local Area Connection and

click Properties. Look for an entry named

TCP/IP. If you see TCP/IP listed next to your

Ethernet hardware device, you can now go to

"Install the Cable Modem." If TCP/IP is

not listed, complete the following steps:

1. Scroll to the Internet Protocol (TCP/IP)

option.

2. Click to place a check mark in the

Internet Protocol check box.

3. Click OK. You can now go to

"Install

the Cable Modem."

Windows NT 4.0:

A. Right-click the Network Neighborhood icon

and click Properties.

B. Click the Bindings tab.

C. Select All Protocols from the Show bindings

for drop-down list.

D. Look for an entry named TCP/IP. If you see

TCP/IP listed, double-click it to search for your

Ethernet card. If you see your Ethernet card

listed, you can now go to

"Install the Cable

Modem." If TCP/IP or your Ethernet card is

not listed, however, you must complete the

following steps:

1. Click the Protocols tab.

2. Click Add.

3. Click TCP/IP protocol in the Network

protocol list.

4. Click OK.

5. Click Yes when prompted to restart your

computer.

Install the Cable Modem

A. Power off the computer.

B. Connect the coaxial cable to the cable modem's

CATV cable connector and to the cable outlet.

C. Connect the Ethernet cable to the Ethernet port and

to the cable modem.

D. Plug the cable modem's power adapter into the

cable modem's power jack and into a wall outlet

or surge protector.

E. Power on the computer.

Check the LEDs

When the modem is operating properly, the Link

Status and Power LEDs on the front of the modem

are illuminated and not blinking. If you are powering

up the cable modem for the first time, allow up to 15

minutes for the Link Status LED to stop blinking. See

"Cable Modem Operation" in the "Getting Started

Guide" for more information.

After you finish installing the cable modem, you

can install the Cable Connections CD, which

contains the "Getting Started Guide," special offers,

and trial programs.