Whirlpool 1CWTW4740 Use And Care Manual - Page 11

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TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.

If you experience

Vibration or Off-Balance

Check the following for

proper installation or

see "Using Your

Washer" section.

Noises

Clicking or metallic

noises

Gurgling or humming

Humming

Water Leaks

Check the following for

proper installation:

Washer not performing as expected

Washer won't run

or fill, washer stops

working or wash light

remains on (indicating

that the washer was

unable to fill

appropriately)

Possible Causes

Feet may not be in contact with the

floor and locked.

Washer may not be level.

Load could be unbalanced.

Objects caught in washer drain

system.

Washer may be draining water.

Fill light is on.

Washer not level.

Fill hoses not attached tightly.

Fill hose washers.

Drain hose connection.

Check household plumbing for leaks

or clogged sink or drain.

Washer not loaded as

recommended.

Check for proper water supply.

Front and rear feet must be in firm contact with floor, and

washer must be level to operate properly. Jam nuts must be

tight against the bottom of the cabinet.

Check floor for flexing or sagging. If flooring is uneven, a 3/4"

(19 mm) piece of plywood under your washer will reduce sound.

See "Level the Washer" in Installation Instructions.

Load dry items in loose heaps evenly around basket wall.

Adding wet items to washer or adding more water to basket

could unbalance washer.

Wash smaller loads to reduce imbalance.

Do not tightly pack. Avoid washing single items.

Use Normal Regular cycle and Super or Large load size for

oversized, non-absorbent items such as small comforters or

poly-filled jackets.

See "Cycle Guide" and "Using Your Washer" in this Use and

Care Guide.

Empty pockets before washing. Loose items such as coins

could fall between basket and tub or may block pump.

It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the basket.

It is normal to hear the pump making a continuous humming

sound with periodic gurgling or surging as final amounts of

water are removed during the Drain & Spin cycles.

You may hear the hum of the sensing spins after you have

started the washer. This is normal.

Water may splash off basket if washer is not level. Check that

load is not unbalanced or tightly packed.

Tighten fill-hose connection.

Make sure all four fill hose flat washers are properly seated.

Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub.

Do not place tape over drain opening.

Water can back up out of a clogged sink or drainpipe. Check

all household plumbing for leaks (laundry tubs, drain pipe,

water pipes, and faucets.)

Improper loading can cause basket to be out of alignment

and cause water to splash off tub. See "Using Your Washer"

for loading instructions.

Both hoses must be attached and have water flowing to

inlet valve.

Both hot and cold water faucets must be turned on.

Check that inlet valve screens have not become clogged.

Check for any kinks in inlet hoses, which can restrict water flow.

Solution