Whirlpool 1CWTW4740YQ1 Use And Care Manual - Page 11
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Also for Whirlpool 1CWTW4740YQ1: Installation Instructions Manual (16 pages)
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TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience
J
Possible
Causes
Check the following for
Feet may not be in contact with the
proper installation or
floor and locked.
see "Using Your
Washer" section.
Washer may not be level.
Clicking
or metallic
noises
Gurgling
or humming
Humming
Load could be unbalanced.
Objects
caught
in washer
drain
system.
Washer
may be draining
water.
Load sensing may be occurring.
Check the following
for
Washer
not level.
proper installation:
Fill hoses not attached
tightly.
Fill hose washers.
Drain hose connection.
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating that
the washer was
unable to fill
appropriately)
Check
household
plumbing
for
leaks or clogged
sink or drain.
Washer
not loaded
as
recommended.
Check for proper water supply.
Solution
Front and rear feet must be in firm contact
with floor, and washer
must
be level to operate properly.
Check floor for flexing or sagging.
If flooring
is uneven,
a 19 mm (3/4")
piece of plywood
under your washer
will reduce
sound.
See "Level the Washer"
in Installation
Instructions.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket could
unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Normal Regular cycle and Super or Large load size for
oversized, non-absorbent items such as small comforters or
poly-filled jackets.
See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide.
Empty pockets
before washing.
Loose items such as coins could fall
between
basket and tub or may block pump. It may be necessary
to call
for service to remove
items.
It is normal to hear metal items on clothing
such as metal snaps,
buckles,
or zippers
touch against
the stainless
steel basket.
It is normal to hear the pump making a continuous
humming
sound
with periodic
gurgling
or surging as final amounts
of water are removed
during the Drain & Spin cycles.
You may hear the hum of the sensing
spins after you have started
the
washer. This is normal.
Water may splash off basket
if washer
is not level. Check that load is not
unbalanced
or tightly
packed.
Tighten
fill-hose
connection.
Make sure all four fill hose flat washers
are properly
seated.
Pull drain hose from washer
cabinet
and properly
secure
it to drainpipe
or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged
sink or drainpipe.
Check all
household
plumbing
for leaks (laundry tubs, drain pipe, water pipes,
and faucets.)
An unbalanced
load can cause basket
to be out of alignment
and
cause water to splash off tub. See "Using
Your Washer"
for loading
instructions.
Both hoses must be attached
and have water flowing
to inlet valve.
Both hot and cold water faucets
must be turned
on.
Check that inlet valve screens
have not become
clogged.
Check for any kinks in inlet hoses, which can restrict
water flow.
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