Whirlpool 3LWTW4840YW Product Manual - Page 21

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TROUBLESHOOTING

If you experience

Washer not performing as expected (cont.)

Washer won't run

or fill, washer stops

working or wash light

remains on (indicating

that the washer was

unable to fill

appropriately) (cont.)

Washer not draining/

spinning, loads

are still wet, or spin

light remains on

(indicating that the

washer was unable

to pump out water

within 10 minutes)

First try the solutions suggested here to possibly avoid the cost of a service call.

Possible Causes

Check proper electrical supply.

Normal washer operation.

Washer may be tightly packed.

Small items may have been caught

in pump or between basket and tub,

which can slow draining.

Use a cycle with a low spin speed.

The washer may be tightly packed or

unbalanced.

Check plumbing for correct drain hose

installation. Drain hose extends into

standpipe farther than 114 mm (4.5").

Too much detergent causing suds to

slow or stop draining and spinning.

Plug power cord into an earthed outlet.

Do not use an extension cord.

Ensure there is power to outlet.

Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician.

Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not

interrupt cycle.

Washer spins the dry load for several minutes before filling to

determine if load is balanced. You may hear the hum of the

spins. This is normal.

Remove several items, rearrange load evenly in basket, and add

detergent. Close lid and press START/Pause/Unlock.

Do not add more than 1 or 2 additional items after cycle has

started to avoid tightly packing or unbalancing.

Empty pockets and use garment bags for small items.

Cycles with lower spin speeds remove less water than cycles

with high spin speeds. Use the recommended cycle/speed spin

for your garment. To remove extra water in the load, select

Drain & Spin. Load may need to be rearranged to allow even

distribution of the load in the basket.

Tightly packed or unbalanced loads may not allow the washer

to spin correctly, leaving the load wetter than normal. Evenly

arrange the wet load for balanced spinning. Select the Drain &

Spin cycle to remove excess water. See "Using Your Washer"

for loading recommendations.

Check drain hose for proper installation. Use drain hose form

and securely attach to drainpipe or tub. Do not tape over drain

opening. Lower drain hose if the end is higher than 2.4 m (96")

above the floor. Remove any clogs from drain hose.

Always measure and follow detergent directions for your load. To

remove extra suds, select Rinse & Spin. Do not add detergent.

Solution