Whirlpool 4KWTW5700JW Use And Care Manual - Page 15
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TROUBLESHOOTING
Plug into an earthed outlet.
Do not remove earth pin.
If you experience
Washer Not Performing As Expected
Washer won't run or fill,
washer stops working,
or wash light remains
on (indicating that the
washer was unable to fill
appropriately)
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes)
First try the solutions suggested here to possibly avoid the cost of a service call.
Possible Causes
Check for proper water supply.
Check proper electrical supply.
Normal washer operation.
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Use a cycle with a low spin speed.
The washer may be tightly packed
or unbalanced.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Plug power cord into an earthed outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/spin speed
for your garment. To remove extra water in the load, select
Drain & Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See "Using Your Washer"
for loading recommendations.
Solution
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