Firewarm stoves FIREWARM 8 Installation And Operating Instructions Manual - Page 16

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Frequently Asked Questions
1 Do stoves require a chimney?
All of our multi fuel and wood burning stoves require a suitable chimney or professionally installed
flue system.
2 How do I clean the chimney?
You will require a chimney sweep to clean the chimney. It is best to provide a dedicated chimney
cleaning access door when installing the flue of the stove.
3 Who should install my stove?
Firewarm want you to enjoy the maximum performance from your Stove products. To ensure this, it
is essential that they are installed correctly.
We strongly recommend that your Firewarm Stove products are installed by a qualified plumber or
suitably qualified person.
4 How do I regulate the heat output?
Each stove will have spin valves, which will allow you to easily regulate the heat output.
5 What warranty policy do I get?
Firewarm Stoves will replace, free of charge, any working part that fails (under normal operating
conditions) within 12 months of purchase. Consumables such as glass or stove rope are not
guaranteed.
A call out charge will apply if our engineer attends any stove problem that is not related to
product failure.
6 Where can I get spare parts?
Your local Firewarm Stove retailer will be pleased to supply spare parts and to provide any other
information you require.
7 Can the doors be left open while burning?
For safety and heat efficiency the doors should remain closed at all times.
8 Why is the stove smoking when lit?
A smoking stove can be caused by a flue with back draught problems. A qualified fitter should
complete a smoke test prior to fitting the stove to ascertain the integrity of the flue.
9 Why should I "Run in" my stove?
To begin, light a series of small fires over a period of a few days to allow the paint finish to cure.
The stove is finished with a heat resistant paint and this can be cleaned with a soft brush. Do not
clean whilst the stove is hot; wait until it has cooled down. The finish can be renovated with
proprietary stove paint
If the stove is not "run in" correctly, this may cause the paint to discolour and flake.
10 What is Over Firing?
Your stove should never be used in a manner to cause over firing. Over firing can be caused by over
loading the stove with fuel, and with primary controls open. If any part of stove glows "red" your
stove is over firing and your draught control should be adjusted to restrict airflow to stove. Over
firing can cause permanent damage to the appliance which is not covered by warranty.
Firewarm Stoves
30 – 60 Hawthorn Road
Western Industrial Estate
Dublin 12
Ireland
Revised 11-07-11