Xerox 3400B - Phaser B/W Laser Printer Reference Manual - Page 14

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Troubleshooting Printing Problems

For more information, access the troubleshooting knowledge base at
www.xerox.com/officeprinting/infoSMART/
For general things to check and information about the indicator lights on the control panel,
refer to the Phaser 3400 Personal Laser Printer User Guide on the printer CD-ROM.
The printer name does not appear in the Chooser (Macintosh only)
Make sure that the printer is powered on.
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Make sure that the printer cable is connected properly.
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If the printer is connected through Ethernet, check that the Appletalk control panel is
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set to Ethernet.
If the printer is connected with a USB cable, it will not show up in the Chooser. To set
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up the printer using USB, you must use the Desktop Printer Utility to create a desktop
printer. Refer to the Phaser 3400 Personal Laser Printer User Guide for more
information about Setting up the printer when using a USB cable.
The printer prints an error sheet
Make sure that the printer cable is connected properly.
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Try printing a simple document that doesn't contain graphics. If that document prints
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fine, the incomplete job either contains a corrupt graphic or is too complex.
The printer may have run out of memory for that job:
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Reduce the complexity of the print job.
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Do not send the entire job to the printer at once. Print it in sections instead, such
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as pages 1-5, pages 6-10, etc.
Reduce the print resolution, such as from 1200 dpi to 600 dpi.
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Add additional memory.
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The printer prints an error sheet stating that the job contains binary data
Since the pure binary data option is not set by default in the PostScript driver, you
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must set this option in the PostScript printer driver's properties. Click the Advanced
button and check the box next to Pure Binary Data.
Reference Guide
Troubleshooting Printing Problems
9