Xerox 6180DN - Phaser Color Laser Printer Getting Started Manual - Page 21

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Xerox 6180DN - Phaser Color Laser Printer Getting Started Manual
DocuSP Remote Services Software (DT 61XX, DP 1XX, and DT
1xx HLC)
XEROX DOCUMENT SERVICES PLATFORM SERIES
GETTING STARTED

GetTIFF

The GetTIFF command allows the DocuSP color printers to
access the GetTIFF and GetForm capability provided to the
DocuSP black and white printers.
GetTIFF is a macro that, when inserted into a PostScript file,
retrieves a TIFF file from the server or a remote location.
GetTIFF provides the custom PostScript operators GetForm and
GetTIFF to document creators using DocuSP-based printers.
DocuSP provides a host of remote services that will speed support
and solutions to the customer. There are several key components
to this service suite. This suite delivers benchmark service and
support for the fleet of DocuSP products.
The key components of this suite are:
Problem Reporting: Enables the DocuSP Controller
to send Xerox customer authorized data to Xerox
Service and Support teams.
i. Outload capture and upload
ii. Job capture and upload
Service Requests: Enables the Xerox Service and
Support teams to proactively push automated actions
that the DocuSP Controller would perform upon
customer approval to optimally support Xerox
customers.
i. Execute file scripts
ii. Software download
Support Access: Customers can interact with Xerox
Service and Support teams via this service by
collaborating in real-time by allowing the participants
to share each others' desktops by enabling either an
observe or control view of the system.
Billing: Automated Meter Read (AMR): Xerox
accounts with this service enabled will be able to fulfill
the billing data submission for the devices via Remote
Services in a consistent and timely order.
Software Updates: The DocuSP Controller will be
able to download software provided by Xerox Service
and Support teams based on the customer's profile
(e.g. product configuration, service contract, etc.).
DOCUSP 4.1
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