Section 3: Technical Specifications,
Supplies and Support Resources
Support and Additional Information Sources
Xerox
Office Services Support
®
Asset Management Services
• Asset Optimization and Tracking—Process
and tools to optimize an enterprise's office
output infrastructure and reduce overall costs
• Break-Fix Management—Single point of
ownership and management for break-fix
service for all brands of office output devices
• Supplies Management—Process and tools
to procure, monitor and replenish all docu-
ment-related supplies proactively
Support Services
• Technology Procurement and
Deployment—A creative and flexible end-to-
end print/computer product acquisition solution
that uses a single-point-of-contact model while
lowering the total cost of acquisition
• Help Desk Services—A broad range of enter-
prise services managed through a centralized
single point of contact and delivered through
an on-site or off-site model
• End User Services—Microsoft software
implementation, IT project consulting, and
customer education
Xerox
eConcierge™ Program
®
Free extended service coverage for eligible
Xerox
printers through Xerox
®
a $320 average value per year. Let the free
Xerox
eConcierge Supplies Assistant vastly
®
simplify every aspect of tracking and ordering
printer supplies for your networked printers for
Xerox
, HP, Lexmark and other leading brands.
®
The Supplies Assistant desktop application
sends an automatic alert when supplies are low
and it's time to order replacements—before
you run out. The application automatically
identifies each printer model and its associated
supplies, so you don't have to. It even provides
options like standard- and high-capacity toner
cartridges, when available.
Additional Information Sources
What's in the box
eConcierge™—
®
• Phaser
• Toner Cartridge (9,600 print capacity
CMY and 19,800 print capacity
• Software and Documentation CD (with
User Manual, Quick Installation Guide and
Warranty Statement)
• Power Cord
On the web
Visit www.xerox.com/office for:
• Product, supplies and support information
• Downloading drivers
• Finding your local Xerox
• Online documentation
Visit www.xerox.com/office/support
for: Support and service information, including
the same troubleshooting Knowledge Base used
by Xerox
the latest technical information.
Average standard pages. Declared Yield in accordance with
1
ISO/IEC 19798. Yield will vary based on image, area cover-
age and media used.
Xerox
Phaser 7500 Color Printer Evaluator Guide
®
7500 printer
®
for Black)
1
sales representative
®
Customer Support staff to provide
®
for
1
21
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