Xerox WorkCentre Pro 412 Service Manual - Page 5

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Also for Xerox WorkCentre Pro 412: Quick Start Manual (28 pages), Quick Start Manual (28 pages), Product Safety Data Sheet (2 pages)

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7. Maintenance & Troubleshooting

7-1 Preventative Maintenance

The cycle period outlined below is a general guideline for maintenance. The example list is for an average

usage of 50 transmitted and received documents per day. Environmental conditions and actual use will vary

these factors. The cycle period given below is for reference only.

COMPONENT

ADF roller

Feed roller

Transfer

Toner CRU

Drum DRU

7-2 Diagnostics

This section describes methods and procedures to isolate the cause of a malfunction in the machine. This

machine displays diagnostic information on the LCD. In addition, it can perform a series of tests that allow the

machine to observe individual machine functions.

7-2-1 Error Messages.

Error Message

RETRY REDIAL?

COMM. ERROR

DOCUMENT JAM

DOOR OPEN

WorkCentre Pro 412

Launch Issue

Fuser

Description

The machine is waiting for the

programmed interval to automat-

ically re-dial.

A problem with the FAX commu-

nications has occurred.

Loaded document has jammed

in the feeder when document

jam occurred at ADF module

The side cover is not securely

latched.

Maintenance & Troubleshooting

REPLACEMENT CYCLE

20,00 pages

50,000 pages

6,000 pages

15,000 pages

Solution

You can press START to imme-

diately re-dial, or STOP to can-

cel the re-dial operation.

Try again.

Clear the document Jam.

Close the cover until it clicks in

place.

7-1