Clarity XL40D User Manual - Page 2

Browse online or download pdf User Manual for Telephone Clarity XL40D. Clarity XL40D 6 pages. Amplified telephone with dcp
Also for Clarity XL40D: Important Safety Instructions (1 pages), User Manual (6 pages), User Manual (2 pages)

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SECTION 7

INTRODUCTION TO CLARITYLOGIC

ClarityLogic is the name of our simplified and easy-to-

No Dial Tone/Phone Will Not Operate

1. Check all phone cords and connections. Make sure they are

use customer support service. While talking to a Clarity

plugged in securely.

representative, the telephone sends information such as its

2. Plug unit into a different phone jack to help determine if the

model name and settings to Clarity. The representative is

difficulty is with the phone or the phone jack.

3. Switch out handset or telephone line cords.

immediately aware of the type and current settings of the

4. Disconnect any other equipment that may be attached to the

phone. This will allow any troubleshooting call to be quick and

phone.

simple, helping you find exactly what you are looking for. Just call

Unable To Dial Out

1-877-LOGIC24 (1-877-564-4224) to find out how Clarity is

1. Make sure the TONE/PULSE switch is set correctly.

2. Phone may be at the end of a long line of phones (loop). Phone

there to make life easier.

may not be getting enough power from the phone line. It may be

necessary to wait for a few seconds after lifting the handset to begin

ClarityLogic® Memory Dial

dialing.

3. The XL40D is not compatible with Digital PBX Systems. If a

For your convenience, Clarity has pre-programmed the customer

standard, single line phone works on the system, your XL40D should as

support number into your phone's blue ClarityLogic button.

well.

4. There is an advanced computer running inside the XL40D.

Sometimes after the handset is picked up, it will take a little less than

NOTE: ClarityLogic has been designed to work with the Plain

a second to engage the phone. Since it is not immediate, if you dial a

Old Telephone Service (POTS). If your phone service is provided

number before the computer engages, it will not receive the entire

phone number that is dialed.

by a broadband service provider, ClarityLogic may not work.

The Person On The Other End Cannot Hear You

ONLY CLARITYLOGIC MAY BE DISABLED. ALL OTHER

1. Too many phones or phone devices on the line may affect your

FEATURES WORK AS DESCRIBED IN THIS USER GUIDE.

phone's transmission. As a guideline, more than five phones or phone

devices may overload the phone line. Disconnect one or two devices

to see if that eliminates the problem. If not, contact your local phone

company for load guidelines.

SUBSCRIPTION DATA AND PRIVACY POLICY

2. You may not be speaking directly into the transmitter. Always

Your device will automatically send Clarity various types of

speak directly into the mouthpiece in your normal tone of voice.

Unable To Hear Phone Ringer

information as part of the Clarity services, which may include

1. Too many phone or phone devices on a line may cause your

the phone number associated with your device. This information

phone to not ring. Disconnect one or two of the devices to see if the

may be combined with account and other information we have

problem is eliminated. If not, contact your local phone company for load

on record regarding you or your device or may be transmitted

guidelines.

to us by your device. To assist with remote diagnostics and other

2. If power is not being supplied to the phone, the extra loud ringer

will not work.

customer services functions, your device may also regularly send

3. Check the Ringer ON/OFF switch to see if the ringer is off.

us certain information associated with your device, including

Volume Control Does Not Work

software and hardware settings, the phonebook, caller ID history

1. BOOST must be activated to turn on the additional amplification.

and other information you have stored on the device. All of such

2. Check power connections. BOOST will not work without power

or backup batteries.

information, together with other information that we have on

Unable To Access Automated Systems

record regarding you and your device, is collectively referred to

Automated systems used by banks, long distance voicemail and

as the "Subscription Data." We use this information to diagnose

other applications require that a phone be set to TONE dialing. Check

and troubleshoot any device issues as well as to provide you

the switch on the bottom of the phone labeled TONE/PULSE and set

with the services.

to TONE. This will enable the phone to be compatible with these

automated systems.

You agree that Clarity and its subsidiaries, affiliates, partners,

suppliers and agents (collectively, "Affiliates") may collect,

If the power goes out, or the AC Adapter is not properly connected

store, access, disclose, transmit, process and otherwise

to the phone, the amplification, extra loud ringer and the lighted keypad

will not work. If you have backup batteries installed, amplification will

use your subscription data to provide you with the Clarity

still work, but the phone will drain the backup batteries very quickly.

services, address your requests, provide technical support,

This will cause the need for the batteries to be changed frequently and

process transactions for your account and otherwise use such

the Low Battery indicator light to constantly illuminate.

subscription data in accordance with Clarity's privacy policy

Do I Need to Install Batteries? Batteries are optional. They provide

(http://clarityproducts.com/about-clarity/privacy-policy/), which

backup in case of a power outage. They are recommended in areas of

frequent power outages. This phone uses four alkaline batteries. When

is hereby incorporated by reference. Clarity may also provide

installed and fully charged, the batteries maintain the high amplification

or enable certain services through your device that rely upon

for your telephone.

location information. In order to provide such services, Clarity

and its Affiliates may collect, store, access, disclose, transmit,

Still Not Working? If, after going through this checklist, the

process and otherwise use your location data (including real

XL40D is still not functioning properly, call ClarityLogic at

1-877-LOGIC24 (1-877-564-4224).

time geographic information) in accordance with Clarity's

SECTION 8

SECTION 9

TROUBLESHOOTING

REGULATORY COMPLIANCE

Part 68 of FCC Rules Information

a) This equipment complies with Part 68 of the FCC rules and the

requirements adopted by the ACTA. On the bottom of this equipment

is a label that contains, among other information, a product identifier in

the format US:AAAEQ##TXXXX. If requested, this number must be

provided to the telephone company.

b) A plug and jack used to connect this equipment to the premise's

wiring and telephone network must comply with the applicable FCC

Part 68 rules and requirements adopted by the ACTA. A compliant

telephone cord and modular plug, RJ11C USOC, is provided with this

product. It is designed to be connected to a compatible modular jack

that is also compliant. See installation instructions for details.

c) The REN is used to determine the number of devices that may be

connected to a telephone line. Excessive RENs on a telephone line may

result in the devices not ringing in response to an incoming call. In most

but not all areas, the sum of RENs should not exceed five (5.0). To be

certain of the number of devices that may be connected to a line, as

determined by the total RENs, contact the local telephone company. For

products approved after July 23, 2001, the REN for this product is part

of the product identifier that has the format US:AAAEQ##TXXXX.

The digits represented by ## are the REN without a decimal point (e.g.,

03 is a REN of 0.3). For earlier products, the REN is separately shown

on the label.

d) If this telephone equipment causes harm to the telephone network,

the telephone company will notify you in advance that temporary

discontinuance of service may be required. But if advance notice isn't

practical, the telephone company will notify customers as soon as

possible. Also, you will be advised of your right to file a complaint with

the FCC if you believe it is necessary.

e) The telephone company may make changes in its facilities, equipment,

operations or procedures that could affect the operation of the

equipment. If this happens, the telephone company will provide advance

notice in order for you to make necessary modifications to maintain

uninterrupted service.

f) If trouble is experienced with this telephone equipment, for repair or

warranty information, please contact Clarity at 1-800-426-3738. If the

equipment is causing harm to the telephone network, the telephone

company may request that you disconnect the equipment until the

problem is resolved.

g) This telephone equipment is not intended to be repaired and it

contains no repairable parts. Opening the equipment or any attempt to

perform repairs will void the warranty. For service, call 1-800-426-3738.

h) Connection to party line service is subject to state tariffs. Contact

the state public utility commission, public service commission or

corporation commission for information.

i) If your home has specially wired alarm equipment connected to the

telephone line, ensure the installation of this telephone equipment does

not disable your alarm equipment. If you have questions about what will

disable alarm equipment, consult your telephone company or a qualified

installer.

j) This telephone equipment is hearing aid compatible.

Customer-Owned Coin/Credit Card Phones:

To comply with state tariffs, the telephone company must be given

notification prior to connection. In some states, the state public utility

commission, public service commission or corporation commission must

give prior approval of connection.

SECTION 10

REGULATORY COMPLIANCE

Part 15 of FCC Rules Information

The following warranty and service information applies only to products

purchased and used in the U.S. and Canada. For warranty information in other

This device complies with Part 15 of the FCC Rules. Operation is subject

countries, please contact your local retailer or distributor.

to the following two conditions: (1) This device may not cause harmful

Limited Warranty: Clarity, a division of Plantronics, Inc. ("Clarity") warrants

interference, and (2) this device must accept any interference received,

to the original consumer purchaser that, except for limitations and exclusions

including interference that may cause undesired operation.

set forth below, this product shall be free from defects in materials and

Your equipment has been tested and found to comply with the limits of a Class

workmanship for a period of one (1) year from the date of original purchase

B digital device, pursuant to Part 15 of FCC rules. These limits are designed

("Warranty Period"). The obligation of Clarity under this warranty shall be at

to provide reasonable protection against harmful interference in residential

Clarity's option, without charge, of any part or unit that proves to be defective

installation.

in material or workmanship during the Warranty Period.

This equipment generates, uses and can radiate radio frequency energy and, if

Exclusions from Warranty: This warranty applies only to defects in factory

not installed and used in accordance with the instructions, may cause harmful

materials and factory workmanship. Any condition caused by accident, abuse,

interference to radio communications. However, there is no guarantee that

misuse or improper operation, violation of instructions furnished by Clarity,

interference will not occur in a particular installation; if this equipment does

destruction or alteration, improper electrical voltages or currents, or repair

cause harmful interference to radio or television reception (which can be

determined by turning the equipment off and on) you are encouraged to try to

or maintenance attempted by anyone other than Clarity or an authorized

correct the interference by one of the following measures:

service center, is not a defect covered by this warranty. Telephone companies

manufacture different types of equipment and Clarity does not warrant that its

1. Where it can be done safely, reorient the receiving television or radio

equipment is compatible with the equipment of a particular phone company.

antenna.

Implied Warranties: Under state law, you may be entitled to the benefit of

2. To the extent possible, relocate the television, radio or other receiver with

certain implied warranties. These implied warranties will continue in force only

respect to the telephone equipment. (This increases the separation between

during the warranty period. Some states do allow limitations on how long an

the telephone equipment and the receiver.)

implied warranty lasts, so the above limitation may not apply to you.

3. Connect the telephone equipment into an outlet on a circuit different from

that to which the television, radio or other receiver is connected.

Incidental or Consequential Damages: Neither Clarity nor your retail

dealer or selling distributors has any responsibility for any incidental or

4. Consult the dealer or an experienced radio/TV technician for help.

consequential damages including without limitation, commercial loss or profit,

WARNING: Changes or modifications not expressly approved by the

or for any incidental expenses, expenses, loss of time, or inconvenience. Some

manufacturer responsible for compliance could void the user's authority to

states do not allow exclusion or limitation of incidental or consequential

operate the equipment.

damage, so the above limitation or exclusion may not apply to you.

Industry Canada Technical Specifications

Other Legal Rights: This warranty gives you specific legal rights and you may

also have other rights which vary from state to state.

This product meets the applicable Industry Canada technical

To obtain warranty service, please prepay shipment and return the unit to the

specifications.

appropriate facility listed below.

Before installing this equipment, users should ensure that it is permissible to

Clarity Service Center

be connected to the facilities of the local telecommunications company. The

4289 Bonny Oaks Drive

equipment must also be installed using an acceptable method of connection.

In some cases, the company's inside wiring associated with a single line

Chattanooga, Tennessee 37406

individual service may be extended by means of a certified connector assembly

Tel: 423-629-3500 or 800-426-3738

(telephone extension cord). The customer should be aware that compliance

Fax: 423-622-7646 or 800-325-8871

with the above conditions may not prevent degradation of service in some

situations. Repairs to certified equipment should be made by an authorized

Canadian maintenance facility designated by the supplier.

Plantronics Service Centre

Any repairs or alterations made by the user to this equipment, or equipment

2732 Etienne Lenoir

malfunctions, may give the telecommunications company cause to request the

user to disconnect the equipment.

Laval, Quebec H7R 0A3

Users should ensure for their own protection that the electrical ground

Canada

connections of the power utility, telephone lines and internal metallic water

Tel: 800-540-8363 or 514-956-8363

pipe system, if present, are connected together. This precaution may be

particularly important in rural areas.

Fax: 514-956-1825

WARNING: Users should not attempt to make such connections

Please use the original container, or pack the unit(s) in a sturdy carton with

themselves, but should contact the appropriate electrical inspection authority,

sufficient packing material to prevent damage. Include the following information:

or electrician, as appropriate.

A proof-of-purchase indicating model number and date of purchase;

The Ringer Equivalence Number is an indication of the maximum number of

Bill-to address;

terminals allowed to be connected to a telephone interface. The termination

Ship-to address;

on an interface may consist of any combination of devices subject only to the

requirement that the sum of the Ringer Equivalence Numbers of all the devices

Number and description of units shipped;

does not exceed five.

Name and telephone number of person to call, should contact be necessary;

(The term "IC:" before the certification/registration number only signifies that

Reason for return and description of the problem.

the Industry Canada technical specifications were met.)

Damage occurring during shipment is deemed the responsibility of the carrier,

The party responsible for regulatory compliance:

and claims should be made directly with the carrier.

Clarity, a Division of Plantronics, Inc.

4289 Bonny Oaks Drive

Chattanooga, TN 37406

PRINTED IN CHINA

Phone: 1-800-426-3738

SECTION 11

WARRANTY SERVICE INFORMATION

HOLD/

PROGRAM

TONE

Clarity, the amplification device, Clarity and the amplification device combined, Clarity

Professional, XL40D, Digital Clarity Power and DCP are trademarks or registered

trademarks of Plantronics, Inc.

Rev. K (09-10)

CONTENTS & PARTS CHECKLIST

Your package includes all the items as shown here. If there is anything

missing, please contact our Customer Care Department immediately.

NOTE: PLEASE RETAIN A COPY OF PROOF OF

PURCHASE FOR YOUR RECORDS.

Handset

HOLD/

PROGRAM

TONE

Base unit

DC adapter

USER GUIDE

XL40D

M10

XL40D

™

Amplified Telephone

with DCP™

RD/P

FLASH

SPKR

BOOST

OSA

VOLUME

Clarity, a Division of Plantronics, Inc.

4289 Bonny Oaks Drive

Chattanooga, TN 37406

1-800-426-3738

www.clarityproducts.com

USER GUIDE

XL40D

M10

Telephone line cords

XL40D

™

Ampliﬁed Telephone

M10

with DCP™

(one long cord and

XL40D

™

HOLD/

PROGRA M

RD/ P

BOOST

FLASH

SPK R

TONE

OSA

VOLUME

Clarity, a Division of Plantronics, Inc.

one short cord)

4289 Bonny Oaks Drive, Suite 106

Chattanooga, TN 37406

1-800-426-3738

www.clarityproducts.com

User guide

SPKR

RD/P

BOOST

FLASH

OSA

VOLUME

Mounting bracket

Handset coil cord