Xerox Copycentre 255 Evaluator Manual - Page 15

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EVALUATE RELIABILITY

HOW THE XEROX COPYCENTRE, WORKCENTRE AND WORKCENTRE PRO

232/238/245/255/265/275 EXCEED THE RELIABILITY REQUIREMENT

MEETS EXCEEDS

1. Device reliability is dependent upon robust and intelligent architecture. With a simple paper

path and minimal number of moving parts, there is very little that can go wrong. Innovative

reliability features predict when the major imaging components need replacing, helping

prevent costly downtime. Device, UI, print driver, CentreWare IS-intelligent remote services,

online help and user CD with device offer detailed descriptions of device status and pictures

to aid in easy jam clearance, plus real-time failure detection and alerts that enable traffic

redirection. SMart eSolutions simplifies ownership and administration of Xerox products with

MeterAssistant (meter collection), direct automated billing that sends meter reads for you,

and Supplies Assistant (supply management) for hands-free, hassle-free and secure (SSL

technology) Xerox device management. Easy to replace, high-yield SMart Kit components

offer the convenience of instant device availability without a service call, keeping you up

and running without delay.

2. Network reliability is dependent upon 100% compatibility and maintaining standards. Every

MEETS EXCEEDS

WorkCentre Pro is subjected to a controlled, formal test based on the IEEE software testing

standards and certified at Capability Maturity Model (CMM) level 2. Compatibility testing

takes place using a number of environmental conditions including server operating systems,

client operating systems, network topologies, email servers and web browsers. Xerox devices

maintain standards through adherence to standard protocols (set up, authentication and secure

print), consistency in physical standards (network cards, drivers and front end) and operations

(copy, print, scan, fax and store) with rock solid security and data integrity.

E VA L U AT O R G U I D E

Reliability relies on equipment designed to do its job day-in and day-out,

functioning as a solid network citizen.

1. Consider how often you

paper or other consumables or to clear jams or other problems. And

are meter reads a hassle? How

is the device down?

2. Will the devices be

compatible

3. Are the devices

certified

need to intervene

with the machine to replace

easy

is the device intervention and

and

maintain standards

and compliant with Industry Standards?

how long