Xerox DocuColor 12 CP User Manual - Page 14

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Resolving stapling conflicts

If a staple option is not compatible with the print settings you have selected in the printer

driver, a caution symbol will appear next to the staple option. If you select an item with a

caution symbol next to it, a dialog box containing details about the conflict will open. You

can either go back to the print settings and make the appropriate changes or you can

ignore the conflict. If you ignore the conflict, your job may print without staples.

NOTE: For Mac OS, staple options that are not compatible with your print settings are

dimmed. No conflict resolution dialog box is available. To determine the conflict, you will

need to review your print settings.

The majority of staple conflicts can be resolved by changing the current paper or duplex

setting in your printer driver. Below are some helpful hints for resolving stapling conflicts.

HELPFUL HINTS:

•

If you are printing a portrait document (as determined in the page setup dialog box of the application

you are using), you must choose a portrait stapling option.

•

If you are printing a landscape document (as determined in the page setup dialog box of the

application you are using), you must choose a landscape stapling option.

•

The paper selection shown in the printer driver must be the same as the paper selection of the first

page of your document.

NOTE: Some applications have a page setup command that automatically changes

the paper selection in the printer driver, while other applications do not. When the

application does not change the paper selection, you must change it manually in the

printer driver.

•

If a paper can be fed both long edge and short edge, the printer driver will contain two separate paper

selections. The selection for the long edge feed will indicate just the paper size (e.g., Letter). The

selection for the short feed will be followed by SEF (e.g., Letter SEF).

•

For dual stapling, ensure that the staple edge and paper feed edge are the same. For example, if you

are stapling on the long edge, the paper must be fed long edge. If you are stapling on the short edge,

the paper must be fed short edge.

•

For dual stapling with duplex, the staple edge and duplex edge must be the same (i.e., long edge/

long edge; short edge/short edge). If the printer driver shows a conflict between the staple option and

the duplex option, select the other duplex option. For example, to resolve a conflict between 2

Staples Landscape, Short Edge and duplex long edge, choose duplex short edge.

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