Xerox DocuColor 2240 Troubleshooting Manual - Page 16

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Also for Xerox DocuColor 2240: Quick Connect Manual (2 pages), Specifications (2 pages), Safety Notes (15 pages), Quick Start Manual (4 pages), Quick Start Manual (4 pages), Quick Start Manual (6 pages), User Manual (36 pages), Service Manual (18 pages)

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Xerox DocuColor 2240 Troubleshooting Manual

( T

S E R

U I D E

R O U B L E S H O O T I N G

Resolving Programming Problems

Problem

The Control Panel

Touch Screen does not

respond to a touch

command

You cannot program a

job while a screen is

open

Printer/copier features

are not selectable

You cannot complete

the programming. The

printer/copier times out

too quickly and resets

to the default settings.

5 – 1 2

)

–

Press Clear All on the Control panel

–

Touch a selectable button on the Touch Screen with one

finger. A slight pressure is required to cause the printer/copier

to react.

–

If the problem persists, open the Front Door of the printer/

copier. Close the Front Door and make a selection on the

Touch Screen. If the Touch Screen does not respond to any

touch commands, switch off the power. Wait 15 seconds, then

switch on the power. Reprogram the printer/copier for the copy

features that are desired.

–

Jobs cannot be programmed or copies made while some

screens, such as administration screens, jam clearance

screens, or consumable status information screens, are open.

–

Follow the directions on the information screen. Then program

the desired job.

Certain features cannot be selected because of the previous

selections. Generally, features or buttons you can select appear

selectable to indicate you can use them with the previous

selection.

Attempt to complete all the programming more quickly. The time-

out values have been exceeded during the programming. The

values can be changed.

For more information about adjusting the machine timeouts, refer

to the section entitled Setting the Common Settings, in the User

Guide (Machine Administrator).